Customer Experience Agent jobs in Rondebosch

Join Our A-Team: French-Speaking Customer Service Agents Wanted! Are you ready to add a dash of 'ooh la la' to your career? Look no further! We're on the hunt for lively and motivated French-speaking Customer Service Agents to join our Somerset-based contact center, nestled in the heart of the Helderberg Area. We're not just a company; we're a global family, and we want you to climb the ladder...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

About the Role We’re excited to be looking for a Solution Architect – Customer Service Experience to join our platform and engineering organization! In this role, you will work with customer service experience business and product leaders and cross functional engineering teams to design and evolve the technology foundation that powers customer support across digital banking channels. You’ll...

Job Title: Head of Customer Experience:Contractor Fee: $2,500 - $3,000/month (USD):Work Arrangement: Remote:Engagement Type: Independent Contractor:Commitment: Full-time (Approx. 40 hours/week):Company Overview:Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to...

Customer Experience Advisor Support a growing logistics service across Europe hybrid role in CPT Hybrid/Office | R18,000 R25,000 | Netherlands/Belgium hours About Our Client Our client is an entrepreneurial logistics services company operating as a transportation reseller across Belgium and the Netherlands, with expansion plans into Spain. The company supports a franchise network of Shipping...

Temporary Guest Experience Agent(16288) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

Neighbourgood, South Africa’s leading co-living and co-working business, is looking for a dynamic and talented central reservations specialist with excellent all round client and hospitality management skills to join our team.Our Reservations specialist would need to be able to efficiently manage their tasks in order to the be able to maintain response times to all clients, ensure payments are...

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join our team in Cape Town, South Africa. WHAT WE OFFER: When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by...

A vacancy exists for a Customer Experience Manager within Kazang - Micro Merchant Operations,in Century City, Cape Town. The Customer Experience Manager will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing and improving customer experience strategies. This role focuses on creating seamless and impactful experiences across all customer...

Overview: Are you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our team! In this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering, design, operations, and business teams,...

Are you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our team! In this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering, design, operations, and business teams, you'll...

Customer Experience Executive - Arabic Speaking Location: Cape Town, South Africa Contract: Permanent, Full-Time Hours: Sunday - Thursday 8am - 6pm Language requirements: Fluent, business-level written and spoken Arabic and English is essential. Any additional languages will be greatly beneficial. Application Method - Please ensure that you apply with a CV written in English. Role...

Why work for our client? They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. They thrive on making a difference in the lives of people and businesses. They bring passionate, fun-loving people together and give them the freedom and tools they need to look after their clients’ customers as if they were their...

About Keen!Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious one: to have best in class...

Customer Experience Manager (CX/UX)IntroductionWe are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel.Minimum requirementsJob related knowledgeUnderstanding of customer journey mapping and Digital Product...

POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures. Required Experience & Qualifications An appropriate recognised qualification would be...

- - Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the...

- - Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch...

Customer Experience Team Leader Lead and inspire a dynamic customer service team for a growing UK-based logistics business. Cape Town (Remote to start, office-based within 3 months), up to R40,000/month About Our Client Our client is a UK-based logistics and supply business experiencing strong growth, with operations supported by a South African-based team. They are focused on delivering...