Customer Experience Agent jobs in Parow

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

A leading wellness and fitness organization is seeking a Customer Service Agent in Cape Town, South Africa. This full-time entry-level role involves providing effective customer service through telephonic and written correspondence. Candidates should have excellent communication skills, experience in a contact centre, and a Matric qualification. The role includes capturing data, resolving...

A recruitment agency is seeking a Customer Service Agent in Cape Town to deliver exceptional customer service. This role involves managing calls, resolving customer queries, and ensuring product information accuracy. Candidates should have Grade 12, experience in a customer service role, and proficiency in Microsoft Office 365. The position requires flexibility with working hours, including...

A global travel company located in Cape Town is seeking a Travel Operations Agent to join their Customer Support Team. This role involves resolving customer queries via phone and chat, ensuring high-quality service and accuracy in bookings. Candidates should have at least 2 years of travel industry experience and proficiency in GDS systems like Amadeus. The ideal candidate is detail-oriented and...

A leading equipment company in South Africa is looking for a candidate specialized in sales and aftersales management. The role involves managing a team, growing market share, and maintaining strong customer relationships. Ideal candidates should have experience in customer management and a proven ability to meet performance metrics. The position emphasizes the importance of customer experience...

A global retail brand located in Bellville is seeking a Floor Supervisor to support the Store Manager. This role involves enhancing customer experiences and driving store outcomes through effective team engagement, culture development, and operational excellence. The ideal candidate will have a keen commercial eye to spot opportunities and improve results. Join us to make a positive impact...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. Key...

A leading health and beauty retailer seeks a Beauty Advisor to deliver exceptional service and knowledgeable advice on beauty products. This role involves strong customer engagement, sales maximization through effective promotions, and maintaining high standards of product knowledge and merchandising. The ideal candidate will have a Grade 12 qualification and relevant experience in beauty or...

A leading machinery solutions provider in Bellville, South Africa is looking for a sales manager to grow market share and manage the PSSR team. Responsibilities include building strong customer relationships, implementing marketing strategies, and ensuring customer satisfaction. Candidates should have proven skills in sales strategy, team leadership, and performance analysis. This is an...

A leading financial services provider in Bellville seeks a Branch Manager to drive customer engagement and revenue growth. You will lead branch strategy, ensuring compliance and operational excellence while fostering stakeholder relationships. A minimum of 5 years in the industry is required, with a focus on leadership and service management. This role offers ongoing training and a collaborative...

A growing finance and technology company in Bellville is seeking skilled Contact Centre Agents. The role requires excellent interpersonal and communication skills, a commitment to exceptional customer service, and a willingness to work in shifts. Candidates must have a minimum of two years' relevant work experience and a Matric qualification. Responsibilities include handling sales activities,...

Merchants is a leading BPO solution provider specializing in customer experience and customer interactions. We focus on people, process and technology to create exceptional customer experiences. We are passionate about people and our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us...

Role Purpose Deliver professional service to clients through various servicing channels (inbound calls, emails, walk‑in interactions etc.), and responding to their needs, concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements. Requirements - Grade 12 (essential). - 2-3 years' experience in a call Centre or client service environment...

Meridian Wine Distribution, a trusted leader in the liquor industry, is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Brackenfell, Cape Town and is for a well-known wine company renowned for delivering premium products and exceptional service. Responsibilities Include: - Daily Order Check - Ensure telephones are manned effectively and...

Location: Bellville, Cape Town Job Summary:We are seeking a motivated and customer-focused individual to join our team as a Customer Sales Agent. In this role, you will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, and ensuring sales and customer satisfaction. Responsibilities: - Respond to customer inquiries, chat in a timely and...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Introduction Momentum Health Solutions, anentity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in different segments and maximize lifetime client value. We build and maintain a culture of innovation, and create value through unique insights into how to achieve specific outcomes by using a defined set of Health...

Job Summary:We are looking for a bilingual (French & English) Customer Service Representative who is empathetic, solutions-focused, and a strong communicator. In this role, you will manage, resolve, or escalate a variety of customer queries and complaints in a professional and customer-centric manner. You will liaise with internal and external stakeholders, ensuring timely resolution and...

A retail company is looking for an administrative support role within the Customer Experience department. The position involves ensuring service level agreements are met, managing reports, and training staff on customer service processes. Candidates should have matric, relevant experience, and leadership training. Strong skills in communication and Microsoft Office are essential for this role,...

Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending. Our South...