Customer Experience Agent jobs in Bloubergstrand

A leading wellness and fitness organization is seeking a Customer Service Agent in Cape Town, South Africa. This full-time entry-level role involves providing effective customer service through telephonic and written correspondence. Candidates should have excellent communication skills, experience in a contact centre, and a Matric qualification. The role includes capturing data, resolving...

A recruitment agency is seeking a Customer Service Agent in Cape Town to deliver exceptional customer service. This role involves managing calls, resolving customer queries, and ensuring product information accuracy. Candidates should have Grade 12, experience in a customer service role, and proficiency in Microsoft Office 365. The position requires flexibility with working hours, including...

A global travel company located in Cape Town is seeking a Travel Operations Agent to join their Customer Support Team. This role involves resolving customer queries via phone and chat, ensuring high-quality service and accuracy in bookings. Candidates should have at least 2 years of travel industry experience and proficiency in GDS systems like Amadeus. The ideal candidate is detail-oriented and...

Join Our A-Team: French-Speaking Customer Service Agents Wanted! Are you ready to add a dash of 'ooh la la' to your career? Look no further! We're on the hunt for lively and motivated French-speaking Customer Service Agents to join our Somerset-based contact center, nestled in the heart of the Helderberg Area. We're not just a company; we're a global family, and we want you to climb the ladder...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

We handle customer queries and complaints from various clients. Duties and Responsibilities: - Handle customer complaints, - Provide appropriate solutions and alternatives within the time limits; - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take customer calls and provide accurate,...

Guest Experience Expert (At Your Service Agent) - Protea Hotel Fire & Ice! by Marriott Cape Town Cape Town, South Africa Job Description POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide...

Additional Information Job Number Job CategoryReservations LocationCape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa, 7441 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

We have an exciting opportunity for a passionate, customer-focused Sales professional to join our Le Boat Sales team in Cape Town! Le Boat is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45...

Company Description With offices in Israel, Germany, Portugal, South Africa and Belgium, this company is changing how people buy holidays. They have partnered with some of the most innovative global brands, and are building the world’s leading AI enabled tour operator platform, which allows travellers to customise their holiday experience and break free of the traditional restrictions of static...

Purpose of the Role As a Retention Sales Agent, you will be required to showcase and sell the products and/or services, using your communication skills, via various communications channels, such as telephone, email, chat or internet. You will be building relationships with our potential clients and have the ability to connect with people quickly. As a sales agent, you will be counted on to get...

We are a Real Estate firm based in Sandown, Blouberg, and we are looking for one more Telesales Agent to join our dynamic sales team. R4000 Basic salary plus commission on every succesful sale. An interest in Real Estate would be an advantage. Job Type: Full-time Pay: From R4 000,00 per month Ability to commute/relocate: - Bloubergstrand, Western Cape: Reliably commute or planning to...

A customer service company in Cape Town is seeking a Customer Service Agent to ensure exceptional service delivery. The role involves managing customer inquiries, resolving issues, and providing accurate product information. Candidates should possess a Grade 12 qualification and at least one year of experience in a similar environment. Proficiency in Microsoft Office 365 is essential. This...

Solution Architect - Customer Service Experience TymeX Cape Town, Western Cape, South Africa About The Role We’re excited to be looking for a Solution Architect - Customer Service Experience to join our platform and engineering organization. In this role, you will work with customer service experience business and product leaders and cross functional engineering teams to design and evolve the...

Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa The intake agent will receive and review the fax images and start data entry in the system. - Validate and verify the provider and member using all compliance metrics. - Create the precert case and route the case to the appropriate bucket for initial or final review. - Attach the fax for existing...

We are a REAL ESTATE firm based in Sandown, Blouberg and are looking for one motivated Telesales Agent to join our results-driven sales team. This role is ideal for someone who is confident on the phone, comfortable with cold calling, and motivated by commission and performance. Key Responsibilities - Make outbound cold calls to generate qualified leads. - Engage prospects and book...

A leading customer service firm is seeking a Customer Services Team Lead in Cape Town, South Africa. This role involves team leadership, developing customer-centric strategies, and ensuring excellent service delivery. The ideal candidate will have over 2 years of experience in a call center environment and a strong commitment to customer satisfaction. You will oversee a team of agents, enhance...

The purpose of a back office agent is to assist the RCIC's office with obtaining all documentation to complete the visa application. It is part of our mission to provide sensitive and thoughtful support to our clients who are embarking on a new journey as they approach their immigration dreams. The second role of a back office agent is to work as an academic advisor to the client who wishes to...

We are seeking a motivated Interview Agent Your role will be to guide them through the process and offer higher-value service options, ensuring a positive client experience while achieving sales goals. Key Responsibilities: - Engage with clients who have already made an initial online payment. - Present and explain higher-value service options to clients in a clear, persuasive, and professional...

BUILT FOR HIGH PERFORMERS ABOUT US We are a fast-growing international immigration services company, dedicated to connecting with clients around the world and providing outstanding solutions that change lives. Our Cape Town sales call center is at the heart of this mission — a high-energy, dynamic environment where ambitious sales professionals turn international leads into long-term clients....