Customer Care Supervisor jobs in Midrand

Job brief Job brief Position Title: Contact Centre Sales/Customer Care Advisors Location: Midrand, Gauteng, South Africa Employment Type: Full-Time Compensation: Basic Retainer + Commission Structure About Us A client of ours is a UK-based consultancy firm headquartered in Birmingham, United Kingdom, specialising in the design, marketing, and distribution of insurance products and risk...

Purpose of the role:Key Responsibilities:- Monitor daily customer credit limits and inform customers approaching their limits to ensure smooth order processing.- Handle all customer queries via the customer care line and WhatsApp.- Act as the liaison between Customer, Logistics, Sales, and Finance regarding account issues.- Communicate estimated time of arrivals (ETAs) for customer loads.- Manage...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...

About The Job - Monthly tracking of projects - Supporting the franchise in terms of compliance and management - Manage all compliance submissions for event management - Liaising with agencies on marketing material - Assisting franchise leads and product managers with Veeva vault submissions - Managing all promotional material to get referenced, reviewed, and approved - Assisting with population...

Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will...

Listing reference: cartr_000474Listing status: Online-Position summary Industry:Telecommunication Services Job category:Service Advisor Location:Rosebank Contract:Permanent EE position:No Introduction- We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are...

Position Overview:Specific Role Responsibilities:Process and Governance- Deliver on agreed performance targets according to set procedures and service level agreement- Execute work in line with governance and compliance processes- Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability- Monitor and evaluate...

Job Title: Customer Service Agent Reports to: Factory Manager Location: Midrand Job Type: Fixed-Term Contract (6 months) About Us: We're a leading manufacturer and retailer of high-quality human hair products, offering a wide range of extensions, wigs, and hair care products. Our company also operates a chain of salons where our expert stylists help customers achieve their desired looks. We're...

Job Title: Associate Manager, Customer Marketing Location: Midrand, South Africa OVERVIEW:About the role: Reporting into the Customer Marketing Manager for Africa Cluster, you will play a local role in developing the Customer Marketing strategy for the assigned categories. You will be in close collaboration with Marketing, Sales and Supply Chain Teams. You will do deep analyses of the market,...

Main Purpose:The maximization of efficiencies and effectiveness of the site supervisor through the efficient coordination of service an installation related work. KEY PERFORMANCE AREAS Policy & Procedures- Ensure effective compliance with policies and procedures as well as legitimate Instructions.- Familiarize yourself with the content of policies and procedures as they come about. (Site...

Nova Pioneer Midrand is looking for a superstar Aftercare Supervisor to join its Aftercare programme. This is an exciting opportunity for a dynamic individual to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century. About Nova Pioneer Imagine a world in which every young person across Africa attends a school...

PURPOSE OF THE JOB The Dispatch Supervisor is responsible for ensuring the right products are delivered to the right location, on time, to the quality required and in the most cost-effective way to all customers and also managing and overseeing the export dispatch operations to ensure that international shipments are processed efficiently, comply with regulatory requirements, and meet customer...

About Our Client Our Client, established in 1981, specializes in advanced technologies for bio-conditioning, bio-security, and hygiene products in feed, livestock, and food. With over 40 years of expertise, the Company delivers innovative, high-quality solutions across Africa and Asia. Employee ownership fosters a motivated and innovative workplace, while operations in Kenya, a joint venture in...

Are you a natural organiser with a sharp eye for detail and a passion for leading high-performing administrative teams? We’re seeking an Administrative Supervisor who can take charge of the full sales order workflow, drive operational efficiency, and ensure exceptional customer service across the business. This role is ideal for someone who thrives in a busy environment, keeps calm under...

Our client is looking for an experienced Dispatch Supervisor based in Chloorkop, Midrand. The ideal candidate combines strong business and technical skills with the ability to think strategically and execute effectively, focusing on understanding customer needs, conducting research, and developing innovative solutions. The role is responsible for ensuring the right products are delivered to the...

Our client, a fast-growing FMCG company, is looking for an Administrative Supervisor (Sales & Order Processing) to join their team based in Midrand. This individual will be responsible for supervising and driving the full administrative function for their sales & order processing team, including but not limited to: - Oversee the team's workflow - Liaise with key clients regarding orders -...

Company Description Geotab Africa is a recognised leader in fleet management and vehicle telematics, operating across 21 African countries and as part of Geotab's global network, which has over 5 million subscriptions worldwide. The company offers advanced, scalable hardware and software solutions designed for fleets of all sizes, helping businesses monitor driver behaviour, enhance...

Freedom Stationery is seeking a Warehouse Supervisor to oversee and control warehouse operations at our Midrand Distribution Centre. The successful candidate will be responsible for ensuring efficient inbound and outbound logistics, accurate inventory control, effective team supervision, and consistent service delivery in line with ISO 9001:2015 Quality Management System requirements. Key...

The Main Purpose of the job:To ensure implementation of the Client’s strategy and ensure a seamless integration thereof whilst offering expert advice and regular soft services audits. Assist in identifying innovative ways to use minimum resources to achieve maximum outputs. Operational Coordination: - Manage the Client’s requirement, aligning it to overall Infrastructure Strategy. - Through...

Our client is looking for an experienced Dispatch Supervisor based in Chloorkop, Midrand. The ideal candidate combines strong business and technical skills with the ability to think strategically and execute effectively, focusing on understanding customer needs, conducting research, and developing innovative solutions. The role is responsible for ensuring the right products are delivered to the...