Customer Care Supervisor jobs in Edenvale

Position Overview:Specific Role Responsibilities:Process and Governance- Deliver on agreed performance targets according to set procedures and service level agreement- Execute work in line with governance and compliance processes- Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability- Monitor and evaluate...

Shipping Customer Service Supervisor Skills and Qualifications: - Strong communication skills both verbal and written to interact with customers and internal teams. - Problem-solving skills to effectively address and resolve customer issues. - Organizational skills to manage multiple tasks and maintain accurate records. - Knowledge of shipping and logistics processes to understand the various...

Gauteng, JHB - Central Hyde Park, Gauteng. Fast- growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team.- The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care Consultants, ensuring quality assurance standards,...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models...

Join to apply for the Customer Care Representative role at Ria Money Transfer Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable...

We are looking for a Warranty Technician – Customer Care based at our Head Office in Denver. Create the perfect pool experience. Fluidra aims to provide a fun and inclusive work environment where our values guide our behaviour. We strive to provide the perfect pool experience, responsibly. We have a strong geographical footprint with operations in over 45 countries. In South Africa, we have a...

Hospitality and Outdoor – New Vacancy –Front of House / Deli Supervisor Italian Restaurant & Deli – Edenvale, Gauteng We are looking for an experienced Front of House / Deli Supervisors to lead operations at a busy Italian restaurant and deli. This role requires excellent organisational skills, proven leadership, and a passion for Italian products. Requirements: · Matric · Valid driver’s...

Dis-Chem Pharmacies' in Longmeadow has an opportunity available for a DC Inventory Supervisor to join the team. The main purpose of this role will be to achieve operational excellence, within the Dis-Chem Warehouse. To ensure efficient and accurate Inventory processes and regulations in line with company standard operation procedures within the distribution centre. Minimum...

A leading mobility solutions provider in Johannesburg is looking for a Customer Success Supervisor to lead a team for efficient customer support. The role requires at least 8 years of customer care experience, a degree in any discipline, and a focus on operational excellence. You will be responsible for overseeing customer chats, managing team performance, and driving improvements in service...

A leading SaaS provider for asset management seeks to enhance its customer experience in Gauteng, South Africa. The successful candidate will monitor and respond to alarms while managing customer interactions effectively. Key responsibilities include ensuring compliance with Service Level Agreements and providing quality support to customers. Applicants should have strong communication skills and...

A leading financial services provider in Randburg is seeking a dedicated Call Centre Agent to deliver exceptional customer service across telephone and digital channels. The ideal candidate should have NQF level 5 qualifications and 1-2 years of experience in a call center environment. Key responsibilities include managing customer queries, providing product information, and ensuring customer...

A leading financial institution is seeking a Call Centre Agent in Randburg to deliver exceptional customer service through various communication channels. Responsibilities include resolving customer queries efficiently, maintaining product knowledge, and ensuring client satisfaction. The ideal candidate will have an NQF level 5 qualification and 1-2 years of relevant experience, with exposure to...

A leading financial institution is seeking a Call Centre Agent located in Randburg. This role involves delivering high-quality customer service both over the phone and through digital channels. The ideal candidate must possess an NQF level 5 qualification and have 1-2 years of related experience. Responsibilities include addressing customer queries, managing service productivity, and using CRM...

A leading financial institution is seeking a Call Centre Agent in Randburg to deliver high-quality customer service through various channels. The ideal candidate will have an NQF level 5 qualification and 1 to 2 years of related experience. Responsibilities include managing customer inquiries, maintaining product knowledge, and ensuring professional communication. Candidates should be adaptable,...

A financial services provider in Randburg is seeking a Call Centre Agent to deliver high-quality customer service via telephone and digital channels. The ideal candidate will have an NQF level 5 qualification and 1 to 2 years of relevant experience, with strong telephonic communication skills. Responsibilities include resolving customer queries efficiently and ensuring compliance with governance...

A reputable financial services company in Johannesburg is seeking a part-time Customer Care Representative. This role involves assisting customers and agents with their inquiries and resolving complaints. Candidates should have strong customer orientation skills, excellent communication abilities, and at least one year of experience in customer service. The position offers a hybrid work schedule,...

An advanced technology services provider is seeking a Management Trainee for their Banking Customer Care for Voice Processes in Johannesburg, South Africa. The ideal candidate will manage day-to-day operations, ensuring excellent customer service, coaching team members, and analyzing performance metrics. A High School Diploma is required, along with strong communication, organizational, and...

Banking Customer Care for Voice Processes, Voice Agent–Process Associate- English, OnSite, Johannesburg SA (BFS047582) With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters. At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our...

A global services company in Johannesburg is seeking a Banking Customer Care Agent. This role involves managing calls related to fraud, assisting clients by resolving inquiries, and providing information on services. Candidates must have at least a high school diploma and 85% English proficiency. Basic knowledge of Word and Excel is expected. Join a dynamic team focused on innovation and customer...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises,...