Customer Care Manager jobs in Mitchells Plain

Assistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It includes supervisory support, escalation/complaint handling, and delivering results as per Service Level Agreement targets/timelines. Flexibility regarding shift times for this process is...

A retail and FMCG company is seeking a Store Manager to oversee store operations and manage staff. The ideal candidate will have at least 2 years in a management role within retail and possess strong communication and organisational skills. Responsibilities include resolving customer complaints, managing inventory, and ensuring team members adhere to company culture. This position is located in...

VACANCY: Rehab Care Worker (RCW) Mitchells Plain Transitional Care Facility (MPTCF) - Managed by Aquarius Health Care NPC/NPO. Mitchell's Plain Intermediate Care Facility is situated on the premises of Lentegeur Psychiatric Hospital. The facility has 148 beds, responsible for the rehabilitation of patients, wound care, palliative and convalescent care. Job Purpose Under supervision, to...

A leading technology retail company in Cape Town is looking for a Stock Controller to enhance their operations. The ideal candidate will have experience in customer care and inventory management, ensuring effective device swaps and customer issue resolutions. You'll work directly with customers and contribute to the economic infrastructure. Join a team dedicated to making a real difference in...

A leading customer service company in Cape Town is seeking a Customer Care Consultant to deliver high-quality service through various channels. The role requires managing inbound and outbound communications, resolving inquiries, and ensuring compliance with company standards. Candidates should have previous customer service experience, strong verbal and written communication skills, and the...

- Locations ZA Cape Town C76 (Work From Office) - Job Role Customer Care Voice-Inbound - Experience (In Years) 0-3 Job Description Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalated complex matters where...

A customer service company in Cape Town is seeking a Customer Care (BAE) representative to deliver high-quality service via calls, emails, and digital channels. This frontline role focuses on resolving inquiries and ensuring a positive experience. The ideal candidate will have prior customer service experience, strong communication skills, and attention to detail. Experience with systems like...

Overview Join the dynamic team as a customer care associate. We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need. Responsibilities - Customer Service: Greet and assist...

A leading customer service provider is seeking a Customer Care Representative in Cape Town. Your role will involve delivering exceptional customer service, resolving inquiries related to consumer electronics, and supporting sales opportunities. The ideal candidate should have at least 6 months of experience in a similar environment, a Matric qualification, and a strong customer care orientation....

A customer service solutions provider in Cape Town is seeking vibrant, experienced Webchat Customer Service Advisors. Responsibilities include assisting inbound customers with queries and complaints. Candidates should have a minimum of 2 years' experience in customer care (Webchat) and must be proficient in English. Additional skills in CRM and social media are advantageous. Successful applicants...

The Customer Care Consultant is responsible for delivering high-quality customer service through inbound and outbound calls, emails, and digital channels. This frontline role is focused on resolving customer enquiries, providing accurate information, and ensuring a positive customer experience that aligns with The Good Life Sorted’s values and service standards. Key Responsibilities - Handle...

A leading customer service company in Cape Town is looking for a Customer Service Advisor to join their team. This role involves delivering exceptional customer care through various digital channels, leveraging AI tools for proactive solutions. Candidates should be customer-centric, digitally savvy, and empathetic communicators. Experience in a BPO environment, coupled with a Matric or...

Coordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Responsibilities - Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalating complex matters where necessary. - Run basic diagnostics to...

A leading pharmacy retailer in Cape Town is seeking a registered Pharmacist to ensure operational excellence in the dispensary. The role requires delivering high standards of pharmaceutical care and managing stock responsibly. Candidates should have proven retail pharmacy experience and knowledge of SAPC regulations. Additionally, you will oversee the training of assistants and drive customer...

M-KOPA South Africa (Cape Town) Not Just Retail. Real Impact You're Good at What You Do. But Does Your Work Actually Change Lives? You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to when things get complicated. But here's a question worth sitting...

A customer service company in Cape Town is seeking a Customer Care representative to deliver high-quality service through inbound and outbound calls, emails, and digital channels. You will resolve customer inquiries and complaints effectively, maintaining a positive customer experience aligned with service standards. Ideal candidates have 1-2 years of experience, strong verbal communication...

A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an...

A consulting and services company in Cape Town is seeking an Entry-Level Coordinator for the Customer Care Voice-Inbound role. This full-time position involves promoting digital self-service options and assisting customers, resolving complaints efficiently, and running diagnostics to understand issues. The successful candidate will maintain data records, identify potential problems, and suggest...

The Customer Care (BAE) is responsible for delivering high-quality customer service through inbound and outbound calls, emails, and digital channels. This frontline role is focused on resolving customer enquiries, providing accurate information, and ensuring a positive customer experience that aligns with the campaigns values and service standards. Key Responsibilities - Handle inbound and...

A leading service provider in Cape Town is seeking a Coordinator for Customer Care in a full-time role. The position focuses on promoting digital self-service options and efficiently resolving customer complaints. Responsibilities include running diagnostics for issues, ensuring accurate data entry, and identifying opportunities for process improvements. This is an entry-level position requiring...