Customer Care Manager jobs in Centurion

Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will...

Company Overview Phoenix Transport Solutions (PTS-Africa) is a specialist road freight and supply chain services provider operating across the Southern African Development Community (SADC). With extensive, hands-on experience in South Africa, Zimbabwe, Zambia, and the Democratic Republic of the Congo, PTS-Africa has established a robust operational footprint across key regional trade corridors....

Main Duties And Responsibilities: • Relationship Manager's role is typically responsible for customer relationships after the sale or service process is complete, and they continue to work with customers to keep them up to date on products and services to maintain that relationship. • Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we're always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you're...

Job Ref #: 00595Industry: Pharmaceutical And Medical/Healthcare Job Type: TempSalary: Market Related Description:National Renal Care has grown and evolved into the leading total kidney and disease management organisation in South Africa. NRC cares, not only for its patients but also for society and earth. National Renal Care seeks to recruit an ambitious, talented, goal driven and...

Job Advert Summary An exciting and challenging opportunity for an energetic, attention to detail results focused Care Consultant exists. The successful candidate will utilise the HEAPS system(AI predicatable model) in co-ordination of clinical programs in Disease Risk & Care coach Management experience in building effective relationships with our members and manage the scheme's risk. Minimum...

The Home Admissions Advisor will manage the sales and marketing processes of the home, ensuring the effective daily operation of the Sales & Marketing Department whilst meeting and exceeding budget targets – filling the home with the agreed client base and maximizing revenue. This role involves working within a team and very closely with the General Manager. You will need to be decisive,...

We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right...

Job brief Job brief Position Title: Contact Centre Sales/Customer Care Advisors Location: Midrand, Gauteng, South Africa Employment Type: Full-Time Compensation: Basic Retainer + Commission Structure About Us A client of ours is a UK-based consultancy firm headquartered in Birmingham, United Kingdom, specialising in the design, marketing, and distribution of insurance products and risk...

Purpose of the role:Key Responsibilities:- Monitor daily customer credit limits and inform customers approaching their limits to ensure smooth order processing.- Handle all customer queries via the customer care line and WhatsApp.- Act as the liaison between Customer, Logistics, Sales, and Finance regarding account issues.- Communicate estimated time of arrivals (ETAs) for customer loads.- Manage...

Responsibilities: - Review and provide legal guidance on customer care policies and procedures - Ensure compliance with all laws and regulations related to customer interactions - Handle legal inquiries or issues from customers or other external parties - Collaborate with our legal team to address legal matters related to customer care - Develop and maintain legal documents and resources for the...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 09, 2026 Key Responsibilities - Provide professional telephonic and electronic support to clients - Handle customer queries with patience, empathy, and professionalism - Resolve client issues quickly, accurately, and effectively - Maintain accurate records of all client interactions and follow-ups - Build trust...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies...

Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Fraud & Risk Department. This role is critical in ensuring customer concerns related to security, suspicious activity, and account irregularities are handled professionally, efficiently, and with the highest level of discretion and care. The consultant will manage queries, process tickets, and escalate concerns...

Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Customer Service Administrator Location: Midrand Department: Customer Services Are you passionate about delivering exceptional customer service and skilled in SAP systems? Join our team in the pharmaceutical and medical diagnostics industry as a Customer Service Administrator . This role is perfect for someone who thrives in a fast-paced environment and values accuracy, efficiency, and...

An established company that offers advanced geospatial products and services is looking for a Customer Success Specialist to join their team. The Customer Success Specialist is responsible for taking ownership of training and after sales technical support to customers on all relevant geospatial products and solutions and works closely with the rest of the Technical Support team as well as the...

Minimum Requirements Minimum Requirements (Non-Negotiable): - Education: - Matric Certificate (Grade 12) - Experience: - Minimum 2 years working in a customer service consultant role - Experience in a finance, telecommunications, risk, fraud, or security-focused environment - Experience handling customer complaints, escalations, and sensitive information Preferred...