Customer Account Agent jobs in City of Johannesburg Metropolitan Municipality

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...

Company and Job Description: Are you passionate about helping customers, solving problems, and keeping operations running smoothly? If you thrive in a fast‑paced technical environment and enjoy being the first line of support, this role is perfect for you!We are seeking a proactive and customer‑focused Customer Support Agent to manage incoming customer interactions across multiple channels,...

Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...

This advert is for a Talent Pool, should you have the experience and meet the requirements and want to be considered for future roles, you may apply so your profile is added to the Talent Pool The Customer Service Agent will be responsible for answering incoming calls related to fraudulent / KYC activities and assisting clients in resolving their issues. You will be required to analyze fraud...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: - Receive calls from customers / passengers - Deal with problems such as delays, cancellations etc - Explain processes to customers and assisting them where necessary - Work in a team and longer than normal hours (shift work) - Deal with confidential information - Communicate with customers both verbally and...

A well-known organisation is seeking a Customer Sales Agent, responsible for processing all customer transactions & upselling products, to join their team in Gauteng. Requirements: Grade 12 Qualification in Sales distinct advantage Experience within a Call Centre Environment (doing sales) Excellent written and verbal communication Data capturing / admin experience Strong computer...

Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: NQF Level 4 or...

Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. About the Company: Join a fast-growing,...

Job Title: Customer Service Agent Reports to: Factory Manager Location: Midrand Job Type: Fixed-Term Contract (6 months) About Us: We're a leading manufacturer and retailer of high-quality human hair products, offering a wide range of extensions, wigs, and hair care products. Our company also operates a chain of salons where our expert stylists help customers achieve their desired looks. We're...

Our client who is a MSP based in Rivonia is looking for a Customer Support Agent, to provide first tier technical support to their users for hardware, software, and IT related issues and perform Service Desk duties as needed. The Company is a technology driven company and make use of technology to better aid and support their clients. We're are looking for motivated and dynamic young individuals...

Position: Customer Service Agent Company Overview: Msuez Uk is a leading provider of water and waste management services in South Africa. We are committed to delivering high-quality, sustainable solutions to our customers while also protecting the environment. Our team is made up of dedicated professionals who strive to provide excellent service to our clients. Job Overview: We are seeking a...

Our client is looking for English Customer Service Agents that is excited about entering the international market. Package: - R 7000 per month - Medical Aid for the main member - Funeral Cover - Full training - Night shift allowance - Customized incentive program - Subsidized door-to-door transport service from work (after your shift ends) Working Hours: 7 pm - 4 am About My...

Main Purpose of the Job:Responsible for easing the CRC customer through lifecycle with functional, emotional and behavioural expertise, conveying this customer experience bond required by the luxury environment set by the Nespresso brand. Job Specifications:Complaints or Information requests- Understand customer request/complaint, bringing the most appropriate answer/solution according to CRC...

Key ResponsibilitiesCustomer Interaction:- Respond promptly to customer inquiries through chat platforms, ensuring a high standard of professionalism and accuracy.- Provide technical support and troubleshooting for fibre-related services and equipment.- Escalate unresolved issues to technical teams or higher management as necessary.Issue Resolution:- Diagnose and resolve connectivity issues,...

Company Description WNS Global Services manages and operates business processes for leading global organizations. The organization custom-designs, implements and operates over 400 processes, many of them end-to-end, working as an extension of the client's enterprise. WNS has comprehensive industry based business units focusing on different work streams. Job Description - Provide a reliable and...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...

A well-known organisation is seeking a Customer Sales Agent, responsible for processing all customer transactions & upselling products, to join their team in Gauteng. Requirements: Grade 12 Qualification in Sales distinct advantage Experience within a Call Centre Environment (doing sales) Excellent written and verbal communication Data capturing / admin experience Strong computer...

A top company in the FMCG industry is seeking a Customer Service Agent with experience working in a Call Centre Environment on Ad Hoc Basis. Requirements - Must have Matriculated. - Must have at least 4 years' experience working in a Call Centre or done Customer Service. - Must be able upsell. - Must be computer literate. - Must stay Close to Sandton. - Must be Well-Spoken. Skills -...

One of our international e-hailing clients are on the lookout for an experienced, bubbly and well spoken candidate to join their customer service department! Must be available for a 6-month contract! Responsibilities: - Offer and driving 5 star service to the driver partners - Come up with new initiatives - Handling time - Time tracking - Review vehicle documents - Offer solutions to driver...