contacts manager jobs in Parow

Performance Visibility & Optimisation Specialist Innovative Recruitment invites suitably qualified candidates to apply for the Performance Visibility & Optimisation Specialist position, based in Cape Town. This role is responsible for: - Providing the business with data-driven insights, obtained through both standard reports and ad-hoc analyses, and establishing standard dashboards and reports...

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Job Overview:Expiration date: 14 June 2025Location: Bellville, Western CapeJob Title: Junior Client Contact ConverterEducation Level: High School / MatricJob Level: JuniorMinimum Experience: 1 - 3 Years Junior Client Contact Converter - Bellville, Cape Town.:Are you goal-oriented and passionate about turning warm leads into sales? Our client, close to Tyger Valley, who specialises in brand...

Contact Centre - Experienced Sales AgentOUTLINELOCATIONOnline Offers, Computer Road, Eagle Park, Numeral House Building, Marconi Beam, Milnerton 7441 (Passive House)OVERVIEW OF THE JOBWe are seeking an Experienced Sales Agent to join our team of highly driven outbound sales agents within our Call Centre. This role requires you to help new and existing customers, establish customer needs and...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Minimum Requirements • Grade12 (Matric) • A clear criminal and credit check • Proven computer literacy and digital dexterity • Excellent communication skills (written and verbal) Skills Building Trust, Consultative Selling, Customer Feedback Management,...

Introduction Disclaimer- As an applicant, please verify the legitimacy of this job advert on our company career page. Role Purpose Requirements: - Matric or equivalent - Business related qualification - Product training - Proficient in English and another official South African language (e.g. Afrikaans, Zulu, Xhosa etc.) (preferred) - MS Office Suite (Word, Excel) - Business Area-specific...

WNS Cape Town, Western Cape, South Africa WNS Cape Town, Western Cape, South Africa Get AI-powered advice on this job and more exclusive features. Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in...

Engineering Manager - Contact Centre Platforms Lead the transformation of high-volume contact centre ecosystems at scale Remote role with global impact across customer experience platforms About Our Client Our client a global technology company delivering high-performance software solutions. Focused on engineering excellence and collaboration, they partner with clients to solve complex...

Job description Call Centre Manager Job Overview For delivery of service to clients on my site, ensuring all key performance indicators are met. I lead, develop, motivate, manage and organize a number of teams across the client accounts ensuring we are consistently meeting client’s expectations through regular and effective dialogue. I translate the collective needs of the client ensuring this...

Overview Job Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications Qualifications and Experience - Previous Mid/ Senior Managerial experience (Essential) - Previous US working experience - Sales Through Service background is...

Ensuring that quotations, contracts, letters and amendments are drafted and completed as per the agreed process and compliance/internal guidelines by:- analyzing requests for quotations and contracts by understanding the requests, confirming details, ensuring that the process is followed, approvals are in place,- Highlighting to the contracts manager any accuracies and discrepancies between the...

A leading recruitment firm in Cape Town is seeking a Contact Centre Support Specialist to provide comprehensive administrative support and logistical coordination services. This role is crucial in executing support activities for the Customer Experience team, ensuring efficient operations in the contact center environment. The ideal candidate will work closely with leadership to enhance customer...

A dynamic BPO service provider is seeking an HR Specialist to oversee HR functions in Cape Town's Contact Centre sector. The role involves client relationship management, performance monitoring, and ensuring compliance with HR policies. Candidates should have a Matric and HR degree/diploma, along with 3-5 years of HR experience. Strong inter-personal and communication skills are essential for...

A global customer service provider in Cape Town is seeking an Operations Manager for their contact centre. This role involves overseeing daily operations, ensuring compliance with standards, and driving continuous improvement initiatives. Ideal candidates will have a strong leadership background in call center operations and a commitment to exceptional customer service. The position offers hybrid...

Dutch Speaking Team Leader (BPO/Contact Center) About the job Dutch Speaking Team Leader (BPO/Contact Center) Our client is a leading global digital business services provider, recognized for its vast scale and local presence that enable impactful contributions to communities, clients, and the environment. With a commitment to innovation and sustainability, they deliver cutting-edge,...

About the job Contact Centre Support Specialist Responsibilities: - The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. - The role provides efficient,...

Job Overview:Expiration date: 22 May 2025Location: Brackenfell, Western CapeJob Title: Client Contact SpecialistSalary: R12,000Education Level: High School / MatricJob Level: JuniorMinimum Experience: 1 - 3 YearsClient Contact Specialist - Brackenfell, Cape Town.:Do you have energy and excellent communication skills to phone clients in order to bring in new business?Your research skills will be...

A leading global Business Process Management firm is seeking a customer service representative in Cape Town. The role involves taking incoming calls from international customers, maintaining professional etiquette, and providing exceptional service in a fast-paced environment. Candidates should have at least a Grade 12 education and a minimum of one year of consecutive contact center experience....

Finance Coordinator (Contact Center/BPO) Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their...

Dutch Speaking Quality Assessor (BPO/Contact Center) Cape Town, Western Cape, South Africa About the job Dutch Speaking Quality Assessor (BPO/Contact Center) Our client is a leading global digital business services provider, recognized for its vast scale and local presence that enable impactful contributions to communities, clients, and the environment. With a commitment to innovation and...