Contact Centre Manager jobs in Nelson Mandela Bay Metropolitan Municipality

About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Eastern Cape & Free State region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and...

Who we are We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to...

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards. RESPONSIBILITIES: - Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation - Stock loss is...

Job Advert Summary:At our company, we live by our ICARE values:Innovation, Collaboration, Accountability, Respect, and Empathy. We believe in fostering creativity and developing forward-thinking solutions to drive excellence. Our collaborative approach brings together diverse perspectives to achieve shared goals, while accountability ensures that we take ownership of our actions to build trust...

Join Our Team at IIE Rosebank CollegeThe Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide.As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic...

- ABOUT THE OPPORTUNITY: - Plan the testing activities and related facility changes that might be required to enable release testing of components. - Preparing components and/or assemblies to clients Group Standards, as specified by the test specification, the component measurement and/or inspection sheets and assembly checklist(s) to ensure all requirements are met before a test commences that...

Job Description A well-known company based in Port Elizabeth is looking for a capable and knowledgeable Distribution Centre Manager to join their team. Requirements: •Bachelor’s Degree in Logistics/Supply Chain Management •Minimum of 10 years’ experience in a Warehouse-focused role •Minimum of 6 years’ experience in a management position •Distribution Planning experience is vital

Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes, scheduling and allocation of resources, ensuring adequate staffing levels to meet operational needs, and optimizing productivity...

Main job purpose- To optimally manage the entire sales centre through allocating resources appropriately, controlling costs, achieving targets and ensuring overall profitability and excellent customer service. Main Objective- To ensure budget and cost controls are effectively managed to drive improved profitability of Sales Centre.- To drive cost reduction in warehouse operations through...

The Executive Manager: Operations (EMO) is accountable to the Chief Executive Officer (CEO) of the Coega Development Corporation (CDC).- MANDATE- The EMO is mandated by the Board of Directors of the CDC to take responsibility for all strategic, operations and technical aspects of the Coega Project under the overall direction of the CEO.- DESCRIPTIONPRIMARY OBJECTIVE The primary objective for the...

Job Introduction : Branch Security Officer G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for Branch Officer at the Port Elizabeth branch . The Branch Officer would be assisting the Branch Manager by maintaining effective branch security and ensuring that standard security operating procedures are adhered to by all relevant staff. The...

The Faircape Group operates 6 high end retirement/lifestyle villages in the Western Cape. We are seeking a Housekeeping Supervisor at Noordhoek Manor to carry out various cleaning duties and to ensure our facilities are in an orderly condition. Job duties include, but is not limited to the following:Quality Control: - Ensure priority tasks are completed timeously such as cleaning rooms prior...

Job Overview - Recruitment HRBP The RHRBP would be responsible for working closely the HR & Recruitment Manager in managing high volume recruitment whilst ensuring that the company attracts and retains the best caliber in the market by adopting the Teleperformance DNA. Main Responsibilities (but not limited to) Working to industry best practice with regards to talent management; attraction and...

Faircape Health, a division of the Faircape Group, owns and manages six luxury lifestyle villages with state of the art and technologically advanced Healthcare Centres at each village. These busy facilities with a versatile range of patients inclusive of frail, mental health, sub-acute and assisted living, are situated in prime locations across the Western Cape: (Bridgewater and Heritage Manor...

Job Description Our client is looking for a Senior Broker to be based in Walmer Park, Gqeberha. PURPOSE OF THE POSITION To sell rare coins and medallions within a retail environment underpinned by strong client service and the relentless pursuit of new business using the store and resources provided by the Company as well as the incumbent’s competency to secure sales. KEY PERFORMANCE...

Business Unit:Vitality LifeFunction:Call Center / Contact CenterDate:5 Aug 2025- Discovery Health- Team Leader CoachAbout Discovery- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic...

Job Advert Summary:The Call Centre Agent will play a key role in managing communications with clients and suppliers, ensuring timely resolution of order-related issues, and maintaining high levels of customer satisfaction. This individual is responsible for managing calls, tickets, and resolving delayed or problematic orders, all while meeting defined service KPIs. The role also involves...

Overview As a Process Excellence at Teleperformance, you will play a pivotal role in driving operational excellence across our South Africa business and have the opportunity to engage with our global organization. This position involves leading and supporting clients and internal teams to enhance and optimize business processes using Lean Six Sigma methodologies. You will also explore and...

Job Summary / Overview Driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document- HR...

Overview Driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development. Qualifications Education and Specific Training Matric / EquivalentHR Degree/Diploma (Essential)Absence Management Experience Work Experience A...