Collection Agent jobs in Ethekwini

Debt Collections Agent Durban (Remote / Work From Home) Plug In. Power Up. Perform. If you re an experienced debt collections or sales agent, we ll plug you into a platform with full equipment, paid training, income protection, and uncapped earnings potential in peak months. Spend more time earning and less time waiting for opportunity. Who We Want - Proven collections or sales agents...

Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications - Minimum Grade 12 qualification 6-12 months in Debt Collection, ideally within a Call Centre environment. - Familiarity with the life cycle of an account, the collection process, and the systems that support these...

Local Debt Collections Agent Purpose of the Job - Ensure the effective collection of outstanding debt on behalf of our client, in strict compliance with Blake and Associates’ policies, procedures, and regulatory requirements. - Follow prescribed scripts and maintain daily contact volumes to reduce arrears and meet performance targets set by management or the client. - Demonstrate urgency and...

We are a people orientated business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment displays our passion to create a great...

Job description Daly is seeking experienced Debt Recovery agents with a proven track record. Requirements: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication skills. - Customer centric attitude. - Strong...

Currently recruiting for Debt Collections agents at FIRST GROUP MANAGEMENT for their call centre:Uncapped Commission StructureDaily incentivesFull Training to get you startedVacancy Requirements:Minimum 1 Years Call Centre ExperienceLive in Durban AreaFluent in EnglishMatricTarget DrivenResponsible and very hard workingJob Types: Full-time, PermanentPay: R6 400,00 - R6 500,00 per monthWork...

Urban Lifestyle Rewards is looking for a vibrant, energetic and well spoken individual. Requirements: - Excellent communication skills - Computer literate - Attention to detail - Out of the box thinker - Dedicated and loyal - Matric certificate - Diploma/degree preferred - Previous experience in debt collection and admin role - Experience in a fast paced environment Salary: R5,000.00 -...

International Debt Collections Agent Purpose of the Job: We are looking for agents to join our team to call Businesses & Customers on behalf of clients based in USA. The agent will be responsible for performing mostly outbound activities (together with inbound) contacting Businesses / Customers to inform them of their past due invoices and arrange a payment plan with them. First party...

Are you ready to lead a high-performing team and make an impact in a dynamic collection's environment? At Nimble Credit Solutions, we believe in empowering our leaders to drive performance, inspire teams, and create an environment where people thrive. Our values - Positive Impact, Get it Done, Find Better Ways, and Do the Right Thing - guide every decision we make. We're looking for a...

A customer service outsourcing firm is looking for a Collections Agent in Durban. You'll be responsible for managing client calls, addressing complaints, and negotiating debt recovery solutions. The ideal candidate will have a strong telephone manner, excellent customer service skills, and at least one year of experience in collections or the energy sector. This role is focused on building...

A debt collection agency in Durban seeks a Local Debt Collections Agent responsible for ensuring effective debt collection. The role requires exceptional communication skills and the ability to engage with debtors professionally. Candidates must possess at least Matric or an NQF 4 qualification and 2 years of experience with a Grade 11. Shifts will vary between Monday to Friday and Monday to...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 13, 2026 Job Description - The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies. Responsibilities - Efficiently processing customer refunds, processing and reviewing account adjustments -...

International Debt Collections Agent Purpose of the Job: We are looking for agents to join our team to call Businesses & Customers on behalf of clients based in USA. The agent will be responsible for performing mostly outbound activities (together with inbound) contacting Businesses / Customers to inform them of their past due invoices and arrange a payment plan with them. First party...

PURPOSE: Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. KEY RESPONSIBILITIES: - Lead and Motivate: Manage and inspire a team of call centre agents...

Team Leader (collections call centre) Mr Price Money Job Description and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. Responsibilities - Lead and Motivate:...

A leading retail company in Durban is seeking a dedicated Collections Team Leader to lead a team of agents towards achieving performance targets. This role includes coaching, performance management, and ensuring regulatory compliance while delivering exceptional customer experiences. The ideal candidate will have 3-4 years of debt collections experience in a call centre and leadership skills to...

A prominent retail company in Durban seeks a Collections Agent to contact customers with overdue accounts for lending products. The role involves negotiating payment arrangements, updating customer information, and maintaining excellent customer service standards. Ideal candidates have a minimum Grade 12 qualification and experience in debt collection. Benefits include uncapped incentives,...

A leading retail company is seeking a Team Leader for its collections call centre, based in Durban. The successful candidate will manage a team of collections agents to ensure they achieve key performance targets while delivering outstanding customer experiences. Responsibilities include fostering a positive team culture, compliance with regulations, and reporting on performance metrics. Ideal...

Do you enjoy working in an environment that is driven by targets and has a strong focus on customer experience? Mrp money is looking for a self -motivated, passionate Collections Team Leader to join their fast-paced team. The Team Leader will be responsible for leading a team of associates to minimise bad debt write off. The key focus of this role will include motivating associates to achieve...

Responsibilities: Lead, motivate, and manage a team of collections agents to meet and exceed daily, weekly, and monthly targets. Monitor and report on team performance, including collections metrics, call quality, and customer satisfaction. Provide regular coaching, feedback, and performance reviews to support agent development and improve results. Handle escalated customer queries and...