Client Services Supervisor jobs in Gauteng

BRIEF OVERVIEW OF THE ROLE Query and service request management- Regular and frequent updates to clients as per standard operating procedures (SOP)- Adhere to escalation management processes and procedures Quality Standards- Monitor and control the daily processing of administrative documentation as per processes, policies and systems defined by.- Ensure compliance on all operational processes-...

Job Summary: Manage client accounts; understand and contribute to overall workflow to complete services for assigned clients. Key Responsibilities: - Monitor client accounts to ensure services are completed in a timely manner - Work directly with clients to handle queries, add/change services, arrange shipments, and provide report results, billing information and service information as...

Introduction A leading telecommunications company is looking for a GSOC (Global Service Operation Centre) Client Service Delivery Agent who will be responsible for coordinating International Customer inquiries by phone or email and addressing these Customer complaints. This individual needs to possess strong communication skills, empathy, problem solving abilities and have the capacity to adapt...

Content writer and communications specialistCompany: Full Circle Business CommunicationsLocation: FMCG industry (site-based)Full Circle Business Communications is an independent, unique communication and behaviour partner. We specialise in behavioural change within the workplace through our globally trusted system and communication model, supported by neuropsychological research and case studies....

IT Software Solutions Client Account Service Manager for External Companies – in the Life Insurance/ Healthcare/ Medical Aid/ or Lending/ Loans Industry + in Agile ScrumPermanent position | To work RemotelyMust live near the Johannesburg North area.Must have a MatricMust have IT Software qualifications OR any other relative certificates in IT software development, OR Other Must have gained...

We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term...

ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Client Services Specialist who will serve as the custodian of the company brand and collaborates with the Head of Client Services to oversee the end-to-end client experience from onboarding and account maintenance to issue resolution and relationship management. This role is responsible for maintaining and...

Job Description: Extensive IT sales experience with emphasis on client service operations, including end-user devices (printing, laptops, desktops) Must have experience with ensuing that sales targets are met Serve as a liaison between the company and their customers Must upsell the company’s services and solutions. Building strong client relationships to maintain existing business and...

Purpose To resolve medical aid queries of members and other stakeholders through a call centre environment. Experience 3 years call centre experience, preferably in the medical industry, Gap Cover and PHI Qualifications Matric, Call Centre, Customer Services certificate /qualification advantageous. RE5 Required Accountabilities Client service delivery and quality: Follow procedures and...

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

We are looking for an organized and proactive Client Service Coordinator to support our clients and ensure smooth service delivery. In this role, you will manage client requests, coordinate between teams, and help resolve issues efficiently. The ideal candidate has strong communication skills, attention to detail, and a dedication to providing excellent client service. Key Responsibilities: ·...

GLS Supply Chain Equipment is looking for a talented Client Services Controller to join our team. This role is based in Pomona, Kempton Park. Company Description GLS is a leading provider of Supply Chain Equipment and related services. We are a competitive, innovative, and empowered South African business operating with a global presence. We pride ourselves on delivering high-quality,...

JOB VACANCY Client Services & Letting Manager Reporting Line: Chief Operating Officer (COO) ROLE OVERVIEW The Client Services & Letting Manager is accountable for driving revenue performance, tenant acquisition, lease renewals, tenant retention, and service excellence across a multi-building property portfolio. The role carries end-to-end responsibility for the letting function and the full...

, permanent Position: Client Service Officer - Banking We are currently seeking a highly motivated and customer-oriented individual to join our team as a Client Service Officer. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our banking services. You will act as the primary point of contact for...

Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the...

Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

IT Software Solutions Client Account Service Manager for External Companies – in the Life insurance Industry. + in Agile Scrum,Permanent position | To work HybridStrictly must be living in JHB OR Pretoria preferable as you will be at the External client around three times a week in Pretoria (if not more)Must have a MatricMust have IT Software qualifications OR any other relative certificates in...

ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Senior Client Services Specialist who will be the brand custodian for our client. You will collaborate with the Head of Client Services to design, facilitate, and oversee the complete client lifecycle from onboarding and account management to issue resolution and strategic relationship management. This role...

Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic...

Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions,...