Client Services Manager jobs in Midrand

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...

Reporting to the New Business Development Executive The main purpose of this role is to seek new business through networks, forge and sustain good relations with clients as well as retaining new and existing business. Minimum Requirements: - At least 5 years experience in sales in a similar position. - Sales diploma or equivalent qualifications. - Must be professional and well presented at...

REQUIREMENTS - Matric, bachelor’s degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field – Highly Advantageous - 3–5 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong...

Professionals we partner with typically demonstrate strength across the following areas: Financial Management & Reporting - Preparation and review of monthly management accounts - Oversight of financial reporting in line with IFRS - Budgeting, forecasting, and variance analysis - Delivery of accurate, decision-useful financial insights to senior management Controls, Governance & Risk - Strong...

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...

Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of delivering managed services and work with...

Are you a results-driven leader with a passion for service excellence and team development? Our global client, a leader in operating systems with a growing Midrand presence, is seeking a hands-on Customer Service Manager who can work independently, mentor teams, and drive continuous improvement in service delivery. You'll join a dynamic management team during an exciting expansion phase. The role...

Our client a high volume Dealership requires the services of a Workshop Service Manager for the Gauteng area. The successful candidate must have experience in the below: - At least 5 years experience as a Workshop / Service Manager with a reputable brand at dealership level. - Strong Customer-Facing Skills - Skilled at marketing and accounting. - Must be business-oriented personality - Strong...

Purpose of the Job: To lead and manage the Group Forensic Services (GFS) function across the Bank, ensuring effective prevention, detection, and investigation of fraud and financial crime. The role drives the implementation of proactive forensic strategies, fosters compliance with policies and standards, and strengthens the Group's resilience against emerging risks including cyber-enabled...

Company Description At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we...

Business unit, Department, Reporting Business Unit Operate Department Octabe Job grade S6Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the client for scheduled reporting, proactive incident, problem and...

About This OpportunityWe are seeking a dynamic, proactive and strategic Head of Solutions & Portfolio for EMEA Cloud Software and Services (CSS) SL Network Management (NM) to lead, plan and manage products / solutions, drive competence builds up, ensure business and capacity planning for both new and existing offering, across the Network Management domain in EMEAThis senior leadership role is...

REQUIREMENTS Matric, bachelorâs degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field â Highly Advantageous 3â5 years of experience in managing sales, customer service, technical support or help desk teams Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles Strong leadership and...

AQRESS has an opportunity for a dynamic and experienced individual to fill the role of Senior Manager, Corporate Services to oversee and enhance various business functions, including finance, supply chain, legal & compliance, human resources, and business development. This role will report to the Chief Operations Officer and it is crucial in driving organizational efficiency and supporting...

Company Description: About Deloitte Africa Consulting Services Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our professionals help clients identify and...

Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Overall, Purpose of the Job: To effectively manage the Inbound Client Services Department in terms of Client Liaison, Client Communications, Client assistance, Client Retention and administration. Dealing with client complaints/queries and management of Inbound Agents and Supervisors as well as new business and Technical. Driving organic growth in the business through new sales appointments...

Overall, Purpose of the Job: To effectively manage the Call Centre Outbound Recon Sales and Client retention teams. Achieving CCC KPI’s and Targets. Dealing with client complaints/queries and management of staff. Minimum Qualifications and Experience: - Grade 12 - Tertiary qualification or Internal leadership qualification - Relevant experience, and proven track record, in Contact Centre with...

Job Description Main Purpose of Job As a Service Delivery Manager, you will be responsible for ensuring the delivery of high-quality services to customers and play a critical role in ensuring that the services provided meet the needs and expectations of its clients. Key Performance areas - Manage delivery of services against agreed SLAs; track outputs against Service Level Agreement and...