Client Service Agent jobs in Durban

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Overview - Our client is seeking a dynamic and experienced client service lead to head the client service function and act as the key business partner for the NIVEA client team. This pivotal role requires a strategic leader who can collaborate with both the client and cross-functional teams to deliver...

Description To provide professional first line support to clients and sales support- 1. Render client services- Update client personal details and AIMS notes- Provide correct and accurate advice to clients on products and services (TCF)- Inform clients and update changes to their policy (TCF)- Liaise with relevant departments to gather information to resolve clients’ queries- Maintain required...

Role PurposeManagement and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Locationx1 Nelspruit and x1 Durban Responsibilities and work outputs- Servicing of...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

Job Classification- Job Family- Administration, Operations and Facilities- Career Stream- Administration, Transactional Processing and Production- Leadership Pipeline- Manage Self: Technical- FAIS AffectedJob Purpose- To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals. Responsibilities: -...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...

Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.

Kura are looking for an experienced Customer Service Advisor - Gas and Electric campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure.Our unique...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...

RESPONSIBILITIES: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure that administrative duties are accurate and timely. - Solve complex problems through...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

A leading recruitment firm seeks an experienced Senior Operations Manager based in Durban, KwaZulu-Natal. This role is critical for maximizing client satisfaction and profitability, leading a large team of agents. The ideal candidate should have a Matric qualification and a minimum of 5 years' senior leadership experience in the International BPO sector. The position involves ensuring high...

Job functions - Building and maintaining relationships with clients/customers - Conducting business reviews to ensure clients are satisfied with their products and services - Alerting the sales team to opportunities for further sales within key clients - Informing customers of new product offerings - Attending meetings with clients to build relationships with existing accounts - Achieving client...

Purpose: To offer exceptional personalised service to financial advisors, clients, potential investors and internal teams through efficient and effective verbal and written communication on all local and offshore funds, products and processes and to proactively assist and support team members. KEY RESPONSIBILITIES: Personalised service and enhanced client experience o Deliver a high level of...

Client Services Manager: NCB Requisition:140497Title: Client Service Manager: NCBClosing Date: 18 June 2025Location: Durban- Job Family- Sales and Services- Career Stream- Client Service- Leadership Pipeline- Manage Self: Professional Job Purpose- To build and maintain strong relationships with our business clients through superior and hassle-free service in order to differentiate Nedbank as...

Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...

Talent Acquisition ConsultantAyanda Tshabalala - Req ID 116137LocationKZN - DurbanJob PurposeTo provide administrative services to clients by attending to the clients' investment needs to achieve Nedbanks' strategic focus to become a client-centric bank.Responsibilities:- Build relationships with clients to gain understanding of their needs by providing service in line with Nedbank standards.-...