client retention jobs in Durban

A leading financial services company in Durban is seeking a skilled professional to manage high-level client queries and enhance retention strategies. The role involves implementing service recovery measures, liaising with various departments, and providing timely feedback on escalated issues. Candidates should have at least 3–5 years of relevant experience, strong business communication, and...

About the job Account Manager: Retention/Freight Forwarding Purpose: To build and maintain a strong business partnership with new and existing customers, consciously looking for value adding opportunies to improve and develop current client solutions. Duties and responsibilities: - Presenting and implementing rates increases with clients, be they on an annual or ad hoc basis - Supply...

A logistics company in KwaZulu-Natal seeks a Manager, Regional Retention for Road Logistics. The ideal candidate will manage sales teams, retain client relationships, and achieve revenue targets while ensuring customer satisfaction. The role requires strong interpersonal skills, a valid driver's license, and a minimum of 3 years of experience in Sales or Retention Management in the...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Location: Durban Job Posting Title: Manager, Regional Retention, Road Logistics Time Type: Permanent SUMMARY The main purpose of a Regional Sales Retention Manager role is to retain and grow existing customer relationships within a specific region, ensuring continued revenue, customer satisfaction, and long-term business loyalty. Job Related Requirements - Must have 3+ years' experience in a...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : December 31, 2026 Responsibilities - We have an amazing opportunity for a Retention Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star? - The successful candidate will be responsible for managing SMS and Email campaigns tailored to both active and dormant users,...

Location- KZN Durban- On-site- Job Family- SALES AND SERVICES- Career Stream- CALL CENTRE (Service)- Leadership Pipeline- Manage Self: Technical- FAIS Affected- FAIS Affected - YesJob Purpose- To design and implement customer retention strategies to increase loyalty and retain business on short and long term insurance products.Responsibilities: - Analyse customer feedback, negotiate with...

Job Description: IT Sales & Retention Consultant Location: Westlands, NairobiHours: Full Time Company Overview Join a leading UK-based Managed Service Provider, renowned for its rapid growth and market leadership in IT Services, Managed Services, and VoIP/hosted telephony. This dynamic environment offers significant opportunities for career progression and professional development. Role...

A Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement of those accounts in terms of revenue retention, profitability management, and...

Job Description To provide an exceptional experience to private clients focused on foundational wealth creation, accumulation, and protection strategies. Enhance client engagement and loyalty by applying contextual Money Management principles, driving growth in the Vertical Sales Index (VSI), and fostering long-term client retention and entrenchment. Hello future Private Advisor Welcome to...

A leading financial services provider in Durban is seeking a Branch Consultant/Financial Advisor to promote products and provide exceptional client service. Ideal candidates will have at least Matric and be FAIS compliant. This role emphasizes client retention and financial advice, requiring strong product knowledge and adherence to compliance standards. Join a supportive company focused on...

Join a rapidly growing financial services firm as an Account Manager, where you'll play a pivotal role in enhancing client experiences and expanding forex products. This position offers the chance to work closely with clients, manage their accounts, and drive satisfaction and retention. With a focus on transparency and collaboration, you'll thrive in an environment that rewards excellence and...

Senior Account Executive – Strategic broking/ Client Advisory | Umhlanga Are you ready to elevate your career in a role that blends strategic client engagement with leadership exposure? We’re seeking a dynamic Senior Account Executive to join our high-performing team, working directly alongside the Managing Director to shape the future of our client relationships. This is more than a sales role...

Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new heights? The Agency Growth Team hires,...

Description To provide professional first line support to clients and sales support- 1. Render client services- Update client personal details and AIMS notes- Provide correct and accurate advice to clients on products and services (TCF)- Inform clients and update changes to their policy (TCF)- Liaise with relevant departments to gather information to resolve clients’ queries- Maintain required...

A leading financial institution is seeking a Private Advisor to provide exceptional service and guidance on wealth creation to private clients. The ideal candidate will have a relevant degree, RE5 certification, and 3-5 years of experience in a financial sales/service environment. Responsibilities include driving client retention and managing relationships for growth. This role offers potential...

A recruitment agency is seeking an Account Manager in Durban, KwaZulu-Natal, to enhance client relationships in freight forwarding. The successful candidate will need a minimum of 3 years' experience in the industry and strong knowledge of both local and international logistics. Responsibilities include managing rates, improving client solutions, and ensuring compliance with payment terms. This...

Job title : Manager, Regional Retention, Road Logistics Job Location : KwaZulu-Natal, Durban Deadline : December 18, 2025 Quick Recommended Links - Jobs by Location - Job by industries SUMMARY The main purpose of a Regional Sales Retention Manager role is to retain and grow existing customer relationships within a specific region, ensuring continued revenue, customer satisfaction, and...

A leading financial services provider in South Africa is seeking a Private Advisor to enhance client engagement and loyalty through wealth creation and management strategies. The ideal candidate should have a relevant degree, be RE5 compliant, and possess 3-5 years of experience in a sales or service environment. This role emphasizes building strong client relationships and driving retention...

Job Description To provide an exceptional experience to private clients focused on foundational wealth creation, accumulation, and protection strategies. Enhance client engagement and loyalty by applying contextual Money Management principles, driving growth in the Vertical Sales Index (VSI), and fostering long-term client retention and entrenchment. Hello future Private Advisor Welcome to...