Client Experience Manager jobs in Roodepoort, Gauteng

A risk assessment firm seeks a professional for a role focused on maximizing value through email-based risk assessment solutions. Responsibilities include leading project execution, building strong client relationships, and delivering measurable outcomes. Candidates should have a Bachelor's degree and at least 5 years of client-facing experience with a focus on risk management. The position...

A global risk assessment firm based in Roodepoort is seeking a skilled consultant to collaborate with clients and enhance risk strategies. You will leverage your 5+ years of client-facing experience to deliver valuable insights and drive customer success within a hybrid work environment. The ideal candidate possesses strong analytical skills and a consultative mindset, ensuring projects align...

About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...

Individual required with a Minimum of 5 years FMCG / CHAIN STORE CREDIT CONTROL experience - not negotiable!Grade 12 plus Tertiary Qualification in Finance OR Certified Credit Management Course. Knowledge and experience of Microsoft Office and SYSPRO.Duties:Ensuring timely payments are made, processing incoming funds, reconciling invoices, resolving account queries and managing debt...

A leading financial institution in Roodepoort is seeking a claims manager for Building claims. The role involves managing the end-to-end process while ensuring exceptional customer service. Candidates should have a Diploma in Short Term Insurance and 3-5 years of relevant experience in insurance. Key responsibilities include liaising with clients, maintaining a diary system for claims processing,...

A major financial institution in Johannesburg seeks a highly experienced leader to manage sales and service operations in Commercial Banking. The ideal candidate will possess a relevant honours degree and a minimum of ten years' industry experience, including strong people management skills. Responsibilities include driving financial performance and leading a high-performing sales team. A deep...

Overall purpose of the job:The Client Experience Officer will be tasked with maintaining current clients and keeping accurate correspondence records, meeting regularly with management, updating client details, engaging with our customers and improving customer touchpoints. The Client Experience Officer must be able to understand customer needs and develop ways to fulfil them. Their dedication to...

Client Experience Executive – Johannesburg, South Africa Company: Redial BPO Location: Johannesburg, South Africa Job Type: Full-Time | Managerial About the Role: We are seeking a dynamic Client Experience Executive to join our Customer Experience team. This role serves as the primary point of contact for our clients, ensuring exceptional service delivery, fostering strong business...

A leading banking institution seeks a Claims Manager to oversee building claims processes. This role involves managing customer communications, ensuring procedure adherence, and delivering high-quality service while keeping loss ratios acceptable. A diploma in short term insurance is essential, along with 3-5 years of relevant insurance experience. Join a dynamic team dedicated to driving...

4 X REMOTE CUSTOMER EXPERIENCE LEADERS R23000.00 + INCENTIVES THIS POSITION IS FOR CANDIDATES WITH SERVICE ADVISING EXPERIENCE, PREFERABLY FEMALE, BUT MY CLIENT WILL LOOK AT A GOOD MALE - PLEASE NOTE THAT AS THE WORKSHOPS ARE BASED IN THE US, YOU MUST BE VERY WELL SPOKEN, AS THEY DON''T UNDERSTAND OUR SOUTH AFRICAN ACCENTS, AS WELL AS THE HOURS! Position Summary: The Customer Experience Leader is...

Upward Reporting Relationship - Financial Manager (developed to Financial Director) reporting directly to the CEO Downward Reporting Relationship - Divisional Managing Directors Main Purpose of this role Responsible for effective financial management of the business by providing financial stewardship through the co-development of a business strategy and by planning, reviewing and refining...

Senior Audit Manager (with FEG experience) Join to apply for the Senior Audit Manager (with FEG experience) role at KPMG South Africa Senior Audit Manager (with FEG experience) Join to apply for the Senior Audit Manager (with FEG experience) role at KPMG South Africa Job Title/positionSenior Audit Manager (with FEG experience) – Financial Services Job Title/positionSenior Audit Manager (with...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

ENVIRONMENT: LEAD the design and implementation of developmental evaluations and rapid experiments to enhance programme effectiveness and responsiveness as the next Senior Learning and Experiments Manager sought by a Community Upliftment Programme. You will synthesise insights to support leadership and staff in sense-making and decision-making and foster a culture of continuous learning and...

Our client, a highly recognized and professional Payments Solution Company, is seeking a Workplace Experience Manager, who will be based on site in their Rosebank Offices. This position is a newly created position and brings with it the opportunities to face challenges amongst the Workforce. Although the job spec may sound like a combination of Office Management and Facilities it comes with a...

Gauteng, JHB - Central- Market Related - Market Related Hourly Basic Salary (Market related, Negotiable) A client in a banking sector seeks to add x2 SENIOR PROJECT MANAGERS WITH AGILE EXPERTISE to join their team on a 6-month rolling contract. JOB DESCRIPTION:*** Job Title: Project Manager with Agile experience Duration: 6 Month - Contract role (Renewable) Work Location:...

Job Advert Summary:We are a leading organization providing specialized supply chain management (SCM) solutions and forensics across various sectors, including government. We pride ourselves on our commitment to excellence, innovation, and providing high-quality service to our clients. We are currently seeking an experienced General Manager with a strong background in supply chain management to...

The candidate must have a completed BCom (Honours) (Investment Management) and minimum 3 years client relations experience (assisting Financial Advisors) within an Asset Management / Wealth planning environment. Post Grad in Financial planning is an advantage. Outgoing personality and excellent communication skills are essential. Strong academics and a history of academic and work success are...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

A leading recruitment agency in Johannesburg is seeking a Client Experience Specialist/Manager to develop and lead customer experience frameworks. The role includes managing customer satisfaction, analyzing feedback, and ensuring operational targets are met. The ideal candidate should have 5 to 7 years of relevant experience in a similar position, specifically within the financial services...