Client Experience Manager jobs in Franschhoek

The individual needs to be passionate about the Hospitality/Tourism industry. They need to be committed to providing the highest level of customer service and have the ability to stay calm and handle difficult situations confidently and sensitively. We operate on a 7-day basis including Public Holidays, thus you will be required to work weekends and public holidays. Key Objectives:To provide...

A luxury hotel located in Franschhoek is seeking an exceptional Hotel Manager to oversee all aspects of hotel operations. The ideal candidate will have a recognized hospitality qualification and at least five years of senior management experience, particularly in rooms division. Responsibilities include managing day-to-day operations and leading a high-performing service team to ensure guest...

Purpose Statement - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

MAIN PURPOSE OF JOB To drive customer-centric marketing by leading the design, implementation, and continuous improvement of the organisation’s customer experience strategy across all healthcare touchpoints. The role ensures that patient and client interactions align with the organisation’s brand promise, enhance satisfaction, and support long-term loyalty. The role ensures seamless,...

A leading retail brand in Paarl seeks an experienced Store Manager to oversee team performance and sales goals. The role includes managing daily operations, training staff, and ensuring excellent customer experiences. Ideal candidates have a minimum of five years in management, strong sales focus, and experience in premium brands. Competitive salary and benefits include medical aid, insurance,...

General Manager required for a Luxury Boutique Hotel in the Franschhoek region. Main Responsibilities: - Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and...

Reference: AV 7366 Consultant: Anneke Viviers Descriptions:Establishing and building client relationshipsAttend client meetingsRunning a project from start (briefing) to completion (delivery of design files or producedgoods)Creating comprehensive briefs, ensuring all information is included to ensure the designteam have all they need to commence with the project as efficiently as possibleManage...

Overview Job Title: Central Financial Accountant Location: Central office Description: We are seeking a skilled and experienced Central Financial Accountant to join our team. The ideal candidate will have significant experience in the food industry and a strong understanding of financial principles and practices. Responsibilities: Manage all aspects of financial accounting, including...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities - Greet guests warmly and handle check-in and check-out...

Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Experience your future in our world at PKF Cape Town and join us as SAICA Trainee Accountant in 2026! WHY PKF? To put it bluntly! We don’t believe that one size fits all. Certainly not when it comes to chartered accountancy services. Our clients are made up of individuals, privately owned businesses and corporations of different sizes that span a wide range of industries. Our ability to meet...

Dynamic client accounting team operating in both the UK and SA, focused on building a strong team culture and making a positive impact are looking for a junior SAIPA qualified accountant for their Client Bookkeeper role. If you have a good base of monthly accounting for client, Xero experience and would like to join a dynamic and people-centric team, then we want to hear from you! Why join this...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

A luxury boutique hotel in Stellenbosch is seeking an experienced General Manager to lead their team and deliver exceptional guest experiences. The ideal candidate will have a strong background in Food & Beverage, proven leadership skills, and a hands-on approach. Responsibilities include overseeing hotel operations, managing budgets, and ensuring exceptional service standards. This position...

A well established transport services provider is seeking a Logistics Consultant to join their team in Stellenbosch. The ideal candidate should have 2-4 years of experience in the transport industry and a relevant degree or diploma. Key responsibilities include building client relationships, negotiating contracts and transport rates, managing volumes, and analyzing commodity trends. Experience in...

Dynamic client accounting team operating in both the UK and SA, focused on building a strong team culture and making a positive impact are looking for a junior SAIPA qualified accountant for their Client Bookkeeper role. If you have a good base of monthly accounting for client, Xero experience and would like to join a dynamic and people-centric team, then we want to hear from you! Why join this...

A well-established logistics organisation is seeking a Logistics Consultant in Stellenbosch. The role involves building and maintaining strong client relationships, negotiating contracts, and optimising transport rates. Applicants should have 2-4 years of experience in the transport industry, preferably with a degree or diploma. Strong customer service and analytical skills are essential, along...

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience. Requirements - Grade 12; - hospitality-related qualification i - 2-3 years of previous...

Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...