Client Experience Manager jobs in Durbanville

IntroductionDisclaimer- As an applicant, please verify the legitimacy of this job advert on our company career page.Role Purpose- Responsible for managing escalated complaints and negative sentiment cases by processing resolutions accurately and empathetically. The Specialist ensures clients receive timely, transparent, and effective recovery interventions while feeding back learnings to improve...

Overview To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable. To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day. The Club...

A leading financial services company in Durbanville seeks an Associate Wealth Manager to partner with wealth managers, addressing clients' risk needs and cultivating relationships. Ideal candidates have a Business Degree, relevant experience in risk insurance sales, and strong client management skills. This full-time role offers a variable earning potential based on commissions and requires skill...

Your Purpose... - To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable - To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every...

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

Business Segment: Personal & Private Banking Manage and optimise the end-to-end customer experience by overseeing, analysing and improving client interactions across all touchpoints. The role focuses on building a culture of service excellence, strengthening customer loyalty and ensuring consistently exceptional experiences. Success in this role requires strong networking and relationship...

Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...

Responsible for managing, analysing and actioning theplanning of VOC programme Delivering story driven insights Ensuring the relevant action plans are implemented Responsible for the evaluation, design thinking and implementation of journeys Implement and supporting on Quality assurance Contribute to financial controls and planning Matric / Grade 12 Tertiary Qualification - Bachelors...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

A leading global retailer in Bellville is seeking a Store Manager to lead a team dedicated to creating exceptional retail experiences. The ideal candidate will coach the management team to prioritize customer engagement and manage store operations effectively. This role not only offers a competitive salary but also perks such as a 50% discount on brands and wellness support. Join us to inspire...

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

Role description: Delivering meals to a different site and ensuring clients are satisfied included but not limited to prepare all aspects regarding cooking in the kitchen. Cooking and making of all in-house sauces. Preparing all fresh vegetables and garnish. Basic cooking and prepping of chicken, pork and beef products. Cooking grains. Basic experience required: - 6 months or more in a...

A property management firm in Durbanville is seeking a dynamic Property Maintenance and Tenant Coordinator. The role involves managing tenant check-ins, addressing ongoing needs, and coordinating maintenance to ensure a smooth rental experience. Candidates should have at least 2 years in property administration and strong customer service skills. This position offers the opportunity to work...

Customer Experience Manager About us:Discover Africa Group is a team of innovative, experienced, and ambitious go-getters passionate about sharing Africa’s best with travelers from around the world.Our portfolio includes:- Discover Africa Safaris: Bespoke luxury safari travel in Southern and East Africa.- 4x4 Hire: Adventure 4x4 self-drive exploration.- Drive South Africa: Africa’s first online...

Select how often (in days) to receive an alert: - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively...

A leading cosmetics distributor in South Africa is seeking a driven Beauty Consultant for a 4-month contract. You will be responsible for driving sales, enhancing the client experience, and managing brand image. The ideal candidate should have a Matric certificate and prior retail and skincare experience. Join a dynamic team to achieve your sales targets and build strong client relationships...

Cape Town, South Africa | Posted on 01/21/2026 The Client Experience Administrator will process ourindividual and corporate client registrations. They will be responsible for identifying the client’s requirements and supporting first-time clients throughout the sign-up process as well as assisting existing clients with new functionalities, including handling different client queries. They will...

A leading financial institution in South Africa seeks a Customer Experience Manager. The role involves overseeing and optimising customer interactions to enhance service quality and strengthen loyalty. Candidates should have 8 to 10 years experience in customer experience roles, strong data analysis capability, and excellent presentation skills. This position focuses on building relationships and...

Purpose Statement - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

A leading wellness organization seeks a Club Experience Manager in Durbanville, South Africa. The role focuses on enhancing member experiences through effective management and leadership of wellness strategies. Candidates should have experience in the health and fitness sector and possess a strong customer service orientation. Responsibilities include leading teams, monitoring satisfaction...