Client Care Agent jobs in Cape Town

A Business Process Outsourcing leader in Cape Town is seeking call center agents to support various customer service and sales projects. Responsibilities include managing inbound and outbound communications, ensuring excellent customer experiences, and documenting customer interactions. Ideal candidates are motivated with strong communication skills and a customer-oriented mindset. The role...

A leading online merchant company in Cape Town is seeking a Merchant After Care Consultant to provide exceptional customer service to corporate clients. You will nurture existing client relationships and resolve issues to ensure their satisfaction. The ideal candidate has at least 5 years of customer care experience and strong communication skills. This role offers a salary between R17,000.00 and...

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

A leading financial services provider in South Africa seeks a Financial Advisor to deliver professional and relevant financial advice, while fostering long-term client relationships. The ideal candidate will be responsible for prospecting new clients, achieving sales targets, and maintaining compliance in client interactions. This role offers a unique opportunity for growth within a supportive...

A global fund administration company is seeking a Manager for Investor Services in Cape Town. The role involves managing a small team, responding to investor queries, and ensuring compliance with regulations. Ideal candidates will have a background in business, finance, or law, and possess strong communication and organizational skills. This position offers competitive remuneration and...

City Centre, Cape Town, Western Cape - Sales Client Relations Consultant/ Customer Care (JB3367) City Centre, Cape TownR15 000 - R18 000 CTC per monthDuration: Permanent- Global company requires a professional Client Relations Consultant with at least 8 months relevant experience within the corporate sector.- Join a dynamic and diverse team and gain exposure to the international...

Are you passionate about delivering exceptional customer service and confident in a fast-paced call centre environment? We’re looking for energetic, service-driven Client Services Agents who thrive on making every customer interaction count. In this exciting role, you’ll be the friendly, knowledgeable voice of our company — helping clients with queries, sharing product knowledge, and turning...

- One of the crucial tasks in the real estate industry is to identify the key selling points of a property. This involves thoroughly analyzing the property's features, amenities, and location to determine what makes it stand out from other properties on the market. By identifying these unique selling points, real estate agents can effectively market the property to potential buyers and increase...

Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...

We handle customer queries and complaints from various clients. Duties and Responsibilities: - Handle customer complaints, - Provide appropriate solutions and alternatives within the time limits; - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take customer calls and provide accurate,...

Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa The intake agent will receive and review the fax images and start data entry in the system. - Validate and verify the provider and member using all compliance metrics. - Create the precert case and route the case to the appropriate bucket for initial or final review. - Attach the fax for existing...

A healthcare provider in Cape Town is seeking a Senior Professional Nurse to support the Unit Manager by ensuring safe patient care and mentoring new nurses. This full-time position requires at least 3 years of hospital experience and a Professional Nurse qualification. The role involves risk mitigation, managing client experience, and assisting with operational management. Preference will be...

Apply By It pays to have friends! - Refer a friend and you could earn R25 000 - This vacancy forms part of an approved Incentivised Referral Campaign as prescribed by the Talent Acquisition policy - Please contact the relevant Talent Acquisition Specialist, should you have any difficulties with uploading your referral on Success Factors. We're On The Lookout For Energetic, Self-motivated...

What will you do?- A position for a Client Care Manager exists in the Shared Services, Client Care area, based at Santam Head Office in Bellville.- The incumbent will play a key role in effectively and timeously handling all complaints, requests and enquiries in line with products and services provided by Santam, with due consideration to fairness, equity and materiality - principles of Treating...

A leading South African bank is seeking a Manager for Client Care Operations. This role focuses on driving operational excellence in client support, requiring at least 4 years of experience in operational roles and strong leadership skills. The ideal candidate will have expertise in managing client service operations and utilizing analytics to improve performance. A relevant degree in Business...

Assistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It includes supervisory support, escalation/complaint handling, and delivering results as per Service Level Agreement targets/timelines. Flexibility regarding shift times for this process is...

A healthcare-focused company is seeking an Outbound Sales Agent to drive growth in its new Cape Town branch. The candidate will focus on new business development and building referral networks with healthcare professionals. Responsibilities include generating leads, promoting respiratory care products, and meeting sales targets. Ideal candidates should have 2–3 years of outbound sales experience...

A leading healthcare provider in Cape Town is seeking a dedicated Senior Professional Nurse to support the Unit Manager. The role involves ensuring a safe client experience, direct patient care, and mentoring new nurses. Candidates should have a Professional Nurse qualification, 3 years of hospital experience, and skills in pharmacology and patient assessment. This position offers a permanent...

Apply by : It pays to have friends - Refer a friend and you could earn R25 000 - This vacancy forms part of an approved Incentivised Referral Campaign as prescribed by the Talent Acquisition policy - Please contact the relevant Talent Acquisition Specialist, should you have any difficulties with uploading your referral on Success Factors. We're on the lookout for energetic, self-motivated...

Apply by : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what life at Capitec is all about and complete a short assessment, please click here 2. Once you have completed the above finalize your application by clicking apply below Purpose Statement - To...