Client Care Agent jobs in Alberton

NB: This position is based in Johannesburg (partly Hybrid) We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure...

IntroductionDisclaimer- As an applicant, please verify the legitimacy of this job advert on our company career page.Role Purpose- Lead and assume operational responsibility for a number of teams within the Client Care Department (Intermediary focused Call centre, focusing on Personal and Commercial product servicing).Requirements**: - Relevant qualification will be highly beneficial - FAIS...

A leading banking institution seeks a Claims Manager to oversee building claims processes. This role involves managing customer communications, ensuring procedure adherence, and delivering high-quality service while keeping loss ratios acceptable. A diploma in short term insurance is essential, along with 3-5 years of relevant insurance experience. Join a dynamic team dedicated to driving...

Listing reference: cartr_000474Listing status: Online-Position summary Industry:Telecommunication Services Job category:Service Advisor Location:Rosebank Contract:Permanent EE position:No Introduction- We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are...

Main Purpose Of Job: - Ensure compliance of 100 % by logging and confirming of all calls made to the client and recording of all communication with the client - Communication is to be clear, concise and accurate at all times - Explanation of the repair process must be provided to the client - Ensure customers are updated continuously on the repair process of their vehicle. - Communication with...

Job description Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner Relations Team. To provide admin support to ISPs...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...

Position Overview:Specific Role Responsibilities:Process and Governance- Deliver on agreed performance targets according to set procedures and service level agreement- Execute work in line with governance and compliance processes- Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability- Monitor and evaluate...

- One of the crucial tasks in the real estate industry is to identify the key selling points of a property. This involves thoroughly analyzing the property's features, amenities, and location to determine what makes it stand out from other properties on the market. By identifying these unique selling points, real estate agents can effectively market the property to potential buyers and increase...

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints Roles- Offering assistance to customers to ensure they find the right product/service.- Investigating and solving customer problems; some are rather easy, but you will occasionally face a...

Introduction Our client, a leading group of retirement villages, with head offices based in Randburg is looking for a Retirement Village Manager - Frail Care for their specialized home in Germiston. Duties & Responsibilities- A large home that specialises in the care of residents with Alzheimer’s and related dementias. Desired Experience & Qualification- 5 Years senior management experience...

Purpose of the job:The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service Level Agreements and procedures and proactively driving an excellent customer experience in the claimshandling process. Contribute towards ensuring the company achieves its objectives of...

Customer Service ~ InsuranceJHB North*:Customer Care Specialist - Illovo** 12 Month Fixed term Purpose The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with the Service Level Agreements and procedures and proactively driving an excellent customer experience in the...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...

Job Title: Care Manager Employment Type: Full-time, permanent Location: Boksburg, Gauteng Summary of Job: To set and maintain the standards of general care and nursing care; to monitor and control the delivery of care, in accordance with company standards. To determine the changing needs of residents and ensure the design of appropriate interventions. To ensure compliance with the South...

Care Home Caregiver / Healthcare Assistant Employment Type Full-Time | Permanent Industry Healthcare | Care Homes | Home Care | Elderly Care Job Description We are recruiting compassionate, reliable, and dedicated professionals to support clients in care homes and home-based environments. Successful candidates will provide quality care while promoting dignity, independence, and emotional...

Listing reference: cartr_000557Listing status: Online-Position summary Industry:Telecommunication Services Job category:Service Advisor Location:Johannesburg Contract:Permanent EE position:No Introduction- We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are...

Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...

Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to...