centre management jobs in Cape Town

Engineering Manager - Contact Centre Platforms Lead the transformation of high-volume contact centre ecosystems at scale Remote role with global impact across customer experience platforms About Our Client Our client a global technology company delivering high-performance software solutions. Focused on engineering excellence and collaboration, they partner with clients to solve complex...

Montague Gardens Vehicle Call Centre Sales Manager Appointment: Permanent, full-time position Salary: R15 000 CTC per month plus commission Benefits: Pension, Medical aid and Funeral benefits A well established, large Multi Franchise Dealership is looking for an experienced Vehicle Call Centre Sales Manager. The successful candidate will be responsible for planning, managing, monitoring the...

A well-established organization is seeking an experienced Call Centre Operations Manager for its Cape Town location. The role entails overseeing daily operations of a busy call centre, managing a team of approximately 40 agents. Key responsibilities include improving productivity, conducting performance reviews, and collaborating with senior management. Candidates must be bilingual in English and...

Assistant Store Manager (Top) - Clicks Kenilworth Centre Listing reference: click_019838 Listing status: Online Apply by: 23 April 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: No About our company Clicks Group Introduction Are you...

Assistant Store Manager Mr Price Home,Parow Centre, Cape Town Cape Town, Western Cape, South Africa and 1 more (On-site) Job Description Assistant Store Manager Mr Price Home,Parow Centre, Cape Town: "Ready to elevate your career? Join the Mr Price Home team as an Assistant Store Manager! Unleash your leadership skills, drive sales, and create a vibrant shopping experience. Be a part of our...

Why Choose Amana Living? Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we...

The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...

Job description Call Centre Manager Job Overview For delivery of service to clients on my site, ensuring all key performance indicators are met. I lead, develop, motivate, manage and organize a number of teams across the client accounts ensuring we are consistently meeting client’s expectations through regular and effective dialogue. I translate the collective needs of the client ensuring this...

Key Responsibilities: - Lead and manage the operation and maintenance of all data centre facilities, including HVAC, electrical, and mechanical systems. - Develop and implement strategies to ensure 24/7 operations, system redundancy, and disaster recovery. - Manage vendor relationships and oversee contracts to ensure compliance with service level agreements (SLAs) for equipment and facility...

About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Western Cape & Northern Cape region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services,...

Call Centre Manager Are you ready to take the next step in your career? The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment Minimum...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...

Customer Call Centre ManagerFounded in 2004, the IDM Group has established itself as South Africa’s leading debt management business. We pride ourselves on providing the best debt counselling and financial solutions to South African consumers. To date, we have assisted more than 40,000 clients.As the industry leader and owner of DebtBusters, South Africa’s largest Debt Counsellor, IDM believes...

Overview Job Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications Qualifications and Experience - Previous Mid/ Senior Managerial experience (Essential) - Previous US working experience - Sales Through Service background is...

SalaryMarket related basic + incentives + benefits. (this site requires a salary input therefore stating from R... DescriptionGreat career opportunity with a popular brand of passenger & light commercial vehicles at a franchise dealership which is part of a large automotive group. Duties will include but not be limited to: - Manage a profitable new vehicle department with maximum customer...

Job Description:We are seeking an experienced Call Centre Consultant to join our team. The ideal candidate will handle incoming and outgoing calls, assist customers professionally, and maintain accurate records. Location:Table View / Parklands / Milnerton Key Responsibilities: - Answer and manage customer calls efficiently - Provide accurate information and support to clients - Maintain...

Role Overview As a Call Centre Agent (Customer Service Representative), you will serve as the first point of contact for customers, representing the company in a professional and customer-focused manner. We are looking for individuals who are passionate about resolving customer issues, answering queries, and delivering exceptional customer service with care and professionalism. In essence, this...

Requirements: - Proven experience in sales and business development (preferably in the automotive or fitment industry). - Strong leadership and operational management skills. - Excellent communication, negotiation, and interpersonal abilities. - Ability to work independently and take initiative to drive results. - Proficient in MS Office Duties will include, but not limited to: - Sales and...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service...

Listing reference: click_022044 Listing status: Online Apply by: 16 October 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: No About our company Clicks Group Introduction Are you passionate about retail and service excellence? Are you...