Case Facilitator jobs in Cape Town

We are seeking a Senior Business Analyst to play a critical role in the replacement of an existing SAP call centre/customer support platform with a more sophisticated AWS-based call centre solution. This is not a documentation-only BA role. This person will be driving business process redesign, shaping how future customer engagement and customer service operations work across the Group. The new...

Social Worker Supervisor (Adoption Services) – Registered Social Worker Location: South Africa Employment Type: Permanent / Fixed-Term Sector: Child Protection | Adoption & Permanency Services | NPO / Welfare Organisation About the Role We are seeking an experienced Social Worker Supervisor with proven adoption services experience to provide professional oversight, mentorship, and quality...

Key Responsibilities - Conducted holistic analysis of required risk and fraud solutions including source systems and integration requirements - Managed implementation of new risk and fraud detection features and functionalities - Collaborated with Forensic Analysis team Security CRM system owners Big - Data Platform team and other business owners - Conducted interviews and workshops to gather...

Role Purpose The purpose of this role is to ensure that efficient and cost-effective business solutions and processes are in place to address business needs/requirements. The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements. This role plays an instrumental role in the delivery...

Human Resources - Administrator Luxuery/Retail - Bellville/Cape Town SALARY: R15 000 - R18 000. CTC Neg (DOE) + Company Benefits We are seeking a passionate and results-driven HR Administrator to join our dynamic team and champion a culture of excellence, engagement, and continuous development. As a leader in the high-end, luxury retail sector, we pride ourselves on delivering...

About the team: The Client Lifecycle Management (CLM) Team is a newly formed, centralised function designed to support the investment activity of both individual and institutional clients across our clients global fund ranges. The team plays a pivotal role in facilitating fund investment inflows and outflows by managing key client lifecycle events, with a primary focus on executing Anti-Money...

The Business Process Engineer will play a critical role in leading the design and mapping of business processes to transition from the current "as-is" to the desired "to-be" state. This initiative aims to establish a unified view of each client s products across diverse banking sectors, such as Retail, Banking, and Insurance, with a focus on delivering client-centric, compliant, and streamlined...

We are seeking an experienced Business Analyst (Intermediate Senior) to lead and support business analysis activities within an insurance and investments environment. The successful candidate will work independently to elicit, analyze, and document business requirements, translate them into actionable user stories, and partner with business and technical stakeholders to enable delivery of...

R60 000pm A leading legal-tech software provider is looking for a Product Owner to take ownership of the Mozaique product suite. This role is ideal for someone who blends strong product ownership capability with solid business analysis experience, able to translate client needs into clear requirements, guide delivery, and continuously enhance a product used by law firms. You'll work closely...

ENVIRONMENT: A US-based growing premium Software Product and Consulting Services company seeks the coding expertise of a strong solutions-driven Principal Engineer whose core role will be to provide technical leadership of one or more client engagements and drive the successful execution of Software Development projects. Your role encompasses a high level of autonomy, influence, and complexity...

TRANSPORT FINANCIAL ADVISORY MANAGER - Western Cape, South Africa Competitive Package on Offer based on Qualification and years of relevant experience Our client, a highly reputable global consulting firm shaping the future of transport infrastructure across Africa and beyond, is seeking a solutions-oriented, strategic-thinking Transport Advisory / Engagement Manager who possesses strong...

We are seeking a capable and motivated Intermediate Business Analyst to support the analysis, documentation, and optimisation of business processes across various projects. You will play a key role in gathering requirements, mapping workflows, supporting solution design, and ensuring that business needs are accurately translated into functional specifications. This role is ideal for Business...

Oversee donor support and coordination for potential donor matches, managing medical evaluations, testing, appointments, and guiding donors through the entire process while facilitating communication with all international and national stakeholders. Key Responsibilities - Notify donors that they have been identified as a potential match for a patient, to educate and consent donors and...

Store Manager • Cape Town, Western CapeGALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country's urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South...

Peach Payments is a fast growing Pan-African PSP that makes online commerce and digital payment acceptance easier and more accessible across all Africa. We work with small and large sellers to provide a complete toolkit to accept, manage and disburse payments through web and mobile. Our merchant partners include your favourite food delivery services, whether you're ordering in or using a meal...

We are Africa’s largest fintech providing financial services to more than 60 million customers and 5 million businesses, with transactions of over $1.2 billion a day across 8 countries. Driven by a strong passion in innovation, we provide Africa’s leading super app, the M-PESA Super App, pioneering a digital financial ecosystem that empowers customers and businesses to send and receive money and...

Who We're Looking ForAt Zendesk, we believe in creating simple, powerful solutions that bring organizations and their customers closer together. Our mission is centered on enabling better human experiences. As a Senior Solutions Consultant , your personal mission is to ensure solution selection by bridging the gap between customer vision and technical reality. You are the definitive voice of...

Key Responsibilities - Conducted holistic analysis of required risk and fraud solutions including source systems and integration requirements - Managed implementation of new risk and fraud detection features and functionalities - Collaborated with Forensic Analysis team Security CRM system owners Big - Data Platform team and other business owners - Conducted interviews and workshops to gather...

Role Purpose The purpose of the role is to coordinate and perform testing activities of a more complex nature, to ensure the successful implementation of business solutions. The role designs, develops and administers a series of complex tests and evaluations that identify any potential issues with a product before its general release, including defect fixes, functional and non-functional...

Role Purpose - The role is responsible for system analysis, design, creation and testing of highly complex applications, in accordance with agreed specifications and standards. Works alongside systems designer(s) to build new and sustainable systems and creative software solutions. - Takes the lead on technical design, development, maintenance, and support of large-scale and high complexity...