call centre training jobs in Milnerton

Role Overview As a Call Centre Agent (Customer Service Representative), you will serve as the first point of contact for customers, representing the company in a professional and customer-focused manner. We are looking for individuals who are passionate about resolving customer issues, answering queries, and delivering exceptional customer service with care and professionalism. In essence, this...

Key Responsibilities: - Answer and manage customer calls efficiently - Provide accurate information and support to clients - Maintain records of interactions and follow-up actions - Liaise with other departments as needed  Requirements: - Relevant call centre experience with strong references - Clear criminal record - Reside in Table View, Parklands, or Milnerton - Afrikaans-speaking...

CALL CENTRE SALES AGENTS NEEDED! Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + Commission Do you have the gift of conversation and a passion for sales? Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with...

, Permanent Position: Call Centre Agent Company Overview: Msuez Uk is a leading provider of customer service solutions in the United Kingdom. With over 10 years of experience, we have built a reputation for excellence in delivering exceptional customer experiences. We have recently expanded our operations to Cape Town, South Africa and are looking for highly motivated and skilled individuals to...

Company DescriptionAs a LeadRobot Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from giving them a chance to better their financial situations to joining amazing causes that will benefit them and the country. Job DescriptionWhat you’ll do-...

We are looking for a Head of Operations - Call Centre Basic Function- Manage the Operational Delivery which include, but is not limited to: Capacity Planning, Adherence to Service Levels, Revenue Realization, Profitability- Ensure all migrations are managed seamlessly- Map peer levels across client organization and establish peer level relationships within the client organization- Establishing...

PART TIME TRAINEESHIP - EXCELLENT FRENCH SPEAKING CANDIDATES ONLY! Working in the customer services department, the Call Centre Agent will be answering customers’ queries with regards to their shipment, updating call centre procedures, taking appointments for sales representative based in Paris. He/she will provide a weekly statistics report with regards to the call centre activities, train on...

The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...

Job Number 23127846 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...

Call Centre Manager Are you ready to take the next step in your career? The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment Minimum...

Job Knowledge , Skills and Experience National Diploma in Public Relations/Marketing or equivalent qualification At least 3 years Higher Education Call Centre experience Recommended: Call Centre supervisory experience will be advantageous Key Performance Areas / Principal Accountabilities Managing the daily running of the Call Centre Setting and meeting performance targets for speed, efficiency...

Description / Key Performance Areas Marketing Old Mutual products to new and existing clients telephonically, in line with the client’s needs and financial goals, to enable positive financial futures and protection of assets and estate. As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and...

Lewis Stores (Pty) Ltd, a Financial Services Provider (FSP 2815), is seeking to employ an experienced and competent Insurance Call Centre Quality Assurer This is an exciting opportunity for an individual who has the knowledge, skills, and experience. The role reports to the Financial Services Manager. The individual will: - Conduct audits on recorded and live calls, - Oversee/supervise/monitor...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...

Company Description: WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

A well-established organization is seeking an experienced Call Centre Operations Manager for its Cape Town location. The role entails overseeing daily operations of a busy call centre, managing a team of approximately 40 agents. Key responsibilities include improving productivity, conducting performance reviews, and collaborating with senior management. Candidates must be bilingual in English and...

Job Description: Are you a confident communicator looking for a high-earning opportunity without the pressure of selling? Join our dynamic call centre team in Table View. Contact potential customers from DSTV advertising leads. Explain our no-obligation home demonstration service and book appointments for our Product Specialists. No sales just quality appointment setting! Requirements: Minimum 2...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant ‘fit and proper’ requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to impact direct insurance sales in the...

Call Centre Agent Area; Cape Town Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is provided Our client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be...

📣 NOW HIRING: Sales Agents / Call Centre Agents Multiple Locations! Salary: R3 500 + Commission-Based Income Kickstart your career with a company that invests in your growth, provides full training, and sets you up for real earning potential! Were looking for motivated, confident, and people-driven individuals to join our clients expanding sales team across: Bellville, Windermere, Pretoria...