Call Centre Representative jobs in Roodepoort, Gauteng

A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...

A recruitment agency seeks a Data Analyst in Roodepoort to enhance its collections team with data-driven insights. This role demands strong analytical skills and proficiency in data analytics, particularly within call centre environments. The analyst will monitor performance metrics, create reports, and advise on strategies. Required qualifications include a diploma or degree in Data Analytics...

Junior Call Centre Consultant - CDM Roodepoort Listing reference: click_022864 Listing status: Online Apply by: 10 December 2025 Position summary Industry: Pharmaceutical Sector Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking...

SA - Gauteng, RoodepoortR 5000 - R 7500 Monthly Basic SalaryImpressive Law Firm looking for a Call Centre Agent, specialising in collections within a Legal EnvironmentMinimum requirements: Matric is a minimum requirementPrevious experience dealing with debt collection or a legal call centre, working for a bank or Law firm1+ years experience in a similar role Consultant: Nadine van Zyl - Dante...

Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time...

We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt collection processes. You will be responsible...

The incumbent will manage the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality standards. In addition, ensures optimal structuring of contact centre support nationally for blood collections and...

Mission/ Core purpose of the Job **: To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people...

Job Title : Data Centre Operator Department : Data Centre (National Command and Risk Centre) Reports To : Data Centre Manager (Günther Van Den Berg) Job Summary Data Centre operators are responsible for maintaining system Data and client profile details. Changing alarm profile configuration ensuring optimal performance in alarm monitoring requirements. Key Responsibilities - Onboarding of...

The Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering outstanding customer experiences. - Provide effective leadership to the call centre team, including...

A leading recruitment agency in South Africa is seeking a Call Centre Manager to oversee high-performance operations and enhance inbound and outbound CRM support. The ideal candidate will have over 5 years of experience in call center management, strong people management skills, and knowledge of CRM and ERP systems. This role focuses on maintaining exceptional service delivery, implementing...

Santam Travel Insurance has a position available for a Call Centre Consultant who will be based in (Illovo). What will make you successful in this role? The successful candidate will be required to market and / or sell short term insurance products to clients as well as intermediaries. RESPONSIBILITIES: - Interact with clients (telephonically or on a face to face level) - Operate in an...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts. It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services - Debt collection & debt book management — main service offering, using arbitration...

Job Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the...

A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...

Data Analyst (Call Centre) required in Roodepoort. A dynamic call centre is looking for a Data Analyst to support its collections team through data-driven insights and performance tracking. This is a key role for someone with strong analytical skills, technical proficiency, and a practical understanding of collections or call centre environments. You’ll be responsible for analysing debtor...

The Team Lead will play a crucial role in supporting the Call Centre Manager and overseeing day-to-day operations to ensure the delivery of exceptional customer service. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for driving team performance and development. Team Supervision - Supervise a team of call centre agents, providing...

A leading insurance company in Rosebank is looking for a Call Centre Consultant to market and sell short term insurance products. The role involves interacting with clients either telephonically or face to face, operating in an inbound call centre environment, and providing administrative support. The ideal candidate should have at least 3 years of call centre experience and a minimum of Matric....

A leading financial services organization is seeking a Call Centre Agent to enhance customer satisfaction by delivering high-quality service through telephone and digital channels. The ideal candidate will possess an NQF level 5 qualification and have 1 to 2 years of related experience, showcasing strong telephonic communication skills. Join a dynamic team in Johannesburg, where adaptability and...

A reputable pharmaceutical company is seeking a Junior Call Centre Consultant to enhance customer service and maximize revenue. The role, based in Roodepoort, focuses on delivering professional service during customer interactions, capturing orders accurately, and developing strong customer relationships. Applicants should have at least 2 years in customer service and Matric or NQF Level 4...