Call Centre Manager jobs in Centurion

Structure, Grade & Reporting Job grade/level S4 Business Unit Converged Communication Department Unified Collaboration & Data Networks Position reports to Executive: Business Development Span of Control 0-5 Core Description The Business Development Manager will work with the various BCX Sales Teams to drive new business in Unified Collaboration, focusing on Contact Centre Sales, and also aiding...

24/7 Inbound Emergency Call Centre based in Centurion looking for an experienced Call Centre Manager to take full responsibility in managing the operations of the Call Centre. Minimum requirements are:Minimum 10 years in managing a Call Centre (Currently Approximately 35 Staff Members) Background in Insurance and/or Emergency Assist service industry Excellent management and operational...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

A reputable Medical Aid Administrator is seeking Pre-Auth Consultants to join their Call Centre team, for an office-based role, in Centurion. (Salary R31K pm Cost to Company) Duties: - Provide general clinical administrative support to the managed health care unit - Receive/reply to internal and external correspondence/queries from suppliers/service providers/clients/other employees as and when...

Gauteng, Centurion- 9 600+ Monthly (Salary + payable overtime if any) Call Centre - Customer Service Representative - Centurion Data Technology Industry Minimum requirements: - Excellent telephonic communication skills - Grade 12 Senior Certificate - Fluent in Afrikaans & English - Must reside in or around Centurion area - Excellent Administration skills - Good communication skills, both...

Ampath Laboratories2025/10/28CenturionJob Reference Number: J00229Department: Call CentreBusiness Unit:Industry: Pharmaceutical And Medical/HealthcareJob Type: PermanentPositions Available: 1Salary: Market Related As an Accounts Receivable Officer II in our dynamic Call Centre environment, you are the first point of contact for customers navigating their billing and payment journeys.As an...

Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity. Key Responsibilities: - Coordinate operational changes across all...

Gauteng, Centurion** (Negotiable) CLC is currently recruiting for a Customer Experience Centre Manager. The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth...

Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.

Overall, Purpose of the Job: To effectively manage the Call Centre Outbound Recon Sales and Client retention teams. Achieving CCC KPI’s and Targets. Dealing with client complaints/queries and management of staff. Minimum Qualifications and Experience: - Grade 12 - Tertiary qualification or Internal leadership qualification - Relevant experience, and proven track record, in Contact Centre with...

visit for Application Closing Date: Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into...

Duties and ResponsibilitiesCall Handling, Ticket Logging, and Customer Service- Answers inbound calls professionally and records all client-reported incidents in the approved Fleet Management system- Creates accurate reference numbers and records essential details (registration, issue type, location)- Provides friendly, timely and accurate feedback to clients regarding maintenance updates-...

Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health...

Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...

Overall, Purpose of the Job To provide an end-to-end customer service to the SACAA clients through various communication channels such as phone, email and chat. To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service - Handle incoming customer calls, emails,...

Position Overview: To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times. Reports to: Support Centre Team Leader Experience: Minimum of 1 year’s VeriClaim Experience. Previous experience working in a Support Centre...

We have an exciting opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: - Customer relationship building management - Provide customers with product and service information - Problem solving tasks during shift - Handle and take full responsibility for customer related queries Key Competencies and Skills- Strong verbal and written communication...

Gauteng, Centurion** CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Minimum...

A Medical Aid Administrator is seeking Pre-Auth Consultants to join their team in Centurion. In this role, you will work in a Call Centre environment, answering calls and queries from Members and/or Service Providers. Your role is provide authorization, for clinical procedures, as per the Scheme's rules. Requirements: - Matric / Grade 12 - SANC Nursing Qualification (RN) - 3 Years Nursing...