Call Center Operator jobs in Soweto

A leading insurance provider in Johannesburg seeks an Operations Manager to lead teams within the Short-Term Insurance Servicing Call Centre. The ideal candidate will have a strong background in operational management and a minimum of 3 years in call centre client servicing, with at least 4 years in a leadership role. Key responsibilities include overseeing service levels, managing performance...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Sales Enablement & Training Specialist (SDR – BPO/Call Center) Location Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Lead Sales Enablement & Training Specialist to own the onboarding, training, and ongoing development of Sales Development...

A leading financial institution in Johannesburg is seeking a customer service representative to enhance customer satisfaction through efficient query resolution. This role requires at least 2 years of Call Center experience and a matric qualification. Responsibilities include managing customer expectations, driving profitability, and maintaining high service standards in a professional...

A leading call center company in Johannesburg is seeking a Quality Analyst to ensure adherence to quality standards among call center staff. The role involves monitoring calls and emails, providing actionable feedback, and participating in quality assurance processes. The ideal candidate has at least one year of call center experience and strong analytical skills. This position follows a...

We are a dynamic and fast-growing company in the FMCG sector, committed to delivering excellent service to our clients. We are seeking an enthusiastic and detail-oriented Call Center Agent with strong data capturing skills to join our team. Key Respon... Requirements - Grade 12 / Matric (essential) - Minimum 1 year of call center experience - Strong computer literacy and accurate typing...

A leading service provider in Johannesburg is looking for a polite and professional call center representative. The role involves providing outstanding service to customers by answering questions, handling complaints, and troubleshooting product-related issues. Ideal candidates will have a high school diploma, exceptional customer service skills, and proficiency in CRM software. Join our team to...

A government health department is seeking a Switchboard Operator to manage incoming and outgoing calls, handle inquiries, and perform clerical duties. Ideal candidates will have a Grade 12 Certificate and 2-4 years of experience in a call center environment, along with good communication skills and the ability to work under pressure. The position offers a salary package between R228,321.00 and...

A leading financial institution in Johannesburg is seeking a Quality Assessor to enhance customer service quality at its Customer Call Centre. The role involves monitoring agent interactions, providing feedback, and generating quality reports to ensure compliance and service standards. Ideal candidates have a diploma in Business Management and experience in call centre environments. This position...

Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...

Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...

We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. Responsibilities- Responsible for our new call centre in Randburg Johannesburg, South Africa- Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations- Work closely together with the sales organisation to attract...

We're Hiring: Sales Team Leader - Call CenterCompany: Exclusive EssentialsLocation: RosebankWorking Hours: Monday to Sunday, 08:00 AM - 05:00 PM (Rotational days off)Remuneration: R10,000 + Commission + Performance BonusPosition Type: Full-TimeAre you a strong leader with a passion for performance and people? Exclusive Essentials is looking for an experienced Sales Team Leader to manage and...

Call Center Sales Agents Required Requirements: - Matric - Well Spoken. - Must have a basic understanding of a computer. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist skills. - Possess exemplary customer service skills. - Self-motivated and...

Job Description: Outbound Call Representative Position: Outbound Call Representative / Appointment Setter Location: Remote Job Type: Full-time Pay: $6.00 Responsibilities: - Make outbound calls to prospective clients based on provided lead lists. - The goal is to set an appointment with a licensed insurance agent - Present and explain insurance products and services to potential...

We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt collection processes. You will be responsible...

Looking for a lucrative career where you can work on your relationship-building and problem-solving skills while supporting small businesses? Join our team at VA Lauch and make a difference in the world of Remodelers & HVAC! NOTE: This is a virtual assistant position for Remodeler and HVAC home service based businesses. As a virtual assistant, you'll have the opportunity to help Remodeler and...

Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...

We are seeking a highly motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will handle inbound and outbound customer calls, provide excellent customer service, resolve customer complaints, and meet sales targets.Key Responsibilities:- Seek leads, Calls and close the customer- Meet sales targets by promoting products or services to customers- Resolve...

A major financial institution in South Africa is seeking a Call Centre Agent. In this role, you will engage telephonically with clients, providing accurate product information while exceeding customer expectations. The ideal candidate has an NQF level 5 qualification and 1-2 years of related experience. You will also drive growth initiatives and manage costs to improve efficiency within the Call...

A dynamic FMCG company in Johannesburg is looking for an enthusiastic Call Center Agent to join their team. This role requires a detail-oriented individual with strong data capturing skills and at least 1 year of call center experience. The ideal candidate is proficient in MS Excel and has excellent communication skills. This position offers an opportunity to grow within a fast-paced environment...