avaya jobs

Functieomschrijving - MS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients. Their primary objective is to proactively review client...

Contax360 BPO Solutions is a global leader in contact center services, offering exceptional customer care across diverse markets. We are growing rapidly and seeking a skilled Senior Workforce Manager to oversee our Workforce teams across Jamaica, the United States, and South Africa. Senior Workforce Manager Role Overview The Workforce Manager is responsible for managing real-time workforce...

Now Hiring For: Senior Workforce Manager Role Overview The Workforce Manager is responsible for managing real‑time workforce operations to achieve optimal service levels across all locations. This includes overseeing forecasting, scheduling, staffing, and performance analysis to ensure smooth, efficient operations in Jamaica, the US, and South Africa. Frequent travel to these locations is...

Recruiting for a CFO on 6 Months contract to perform all financial and payroll related functions as per the attached Qualifications - Qualified Chartered Accountant / ACCA / CIMA - Postgraduate Degree in Finance - Evidence of relevant CFO or related assignments / projects completed Duties - Governance reporting - Responding to changing needs for financial information and advice - Ensuring...

Job Purpose We are seeking a skilled IT Technician to provide hands‑on technical support across multiple BPO campaigns. This role ensures smooth, secure and reliable IT operations for both on‑site and remote users supporting hardware, software, networks, telephony and endpoint security. The ideal candidate thrives in a fast‑paced environment, has strong problem‑solving skills and is committed to...

ABOUT THE COMPANY 1Life is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re...

Job Title: Technical Manager – Workspace Automation Location: Mbombela Employment Type: Permanent, Full-time Salary Range: R25,000 – R45,000 per month (negotiable based on experience) + benefits (Company vehicle, Commission, Company Phone & Laptop) Company Overview We are a leading Office Automation solutions provider specializing in integrated systems for corporate, commercial, and...

A Data Scientist will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals, exploring existing and new data using a range of statistical tools and techniques. Job Description Data Scientist Job Purpose: You will provide high-level strategic and tactical insights to identify, prioritise, and drive improvement initiatives....

CX Named Account Sales Account Executive | Johannesburg Location: Johannesburg, ZA Requisition ID: 37448 About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that...

To manage a team of planners to deliver the planning and real time cycle for operational accounts, delivering cost effective resource models that ensure financial as well as operational performance. Duties and responsibilities - Overall responsibility for capacity plans, FTE plans, attrition analysis and recruitment numbers - Design, implement and distribute shift patterns and schedules for...

About Avaya Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections. The Avaya InfinityTM platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong...

Get AI-powered advice on this job and more exclusive features. Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Services Advisor to join our mission to create a #CyberFit future and protect all data, applications and systems across any...

Stay safe online.Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. A position is available at Santam Operations for a Quality Assurance Consultant in Shared Services to be based in Cape Town / Centurion. Job Purpose - The Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback...

Reference: CPT000407-CB-1 We require a Field Service Technician with audio visual experience and solid experience with the programming of Crestron and Extron control systems. Duties & Responsibilities - Remote and telephonic support to clients - Site visits - Conduct preventative maintenance - Fault finding - Configure video conferencing and audio visual equipment - Installations - Programming...

Field Service Technician Reference: CPT000407-CB-1 We require a Field Service Technician with audio visual experience and solid experience with the programming of Crestron and Extron control systems. Duties & Responsibilities - Remote and telephonic support to clients - Site visits - Conduct preventative maintenance - Fault finding - Configure video conferencing and audio visual equipment -...

Functieomschrijving - Job Profile Summary - The Senior Avaya Support Engineer (L4) is responsible for ensuring a managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of...

Description Drive the Future of AI-Powered Customer Experience (CX) Avaya is leading a massive shift in the global enterprise CX landscape, moving towards a unified, AI-driven, and open cloud architecture. We're looking for a highly accomplished and strategically-minded salesperson to be a primary driver in accelerating the adoption of our "Go-Forward" portfolio—focused on cutting-edge...

About the job Infrastructure Support Engineer Key purpose: As a business, we are going through a period of Transformation and are continuing to bolster the IT function from the company's IT centre of excellence in Glasgow. Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and...

Stay safe online.Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. A position is available at Santam Broker Solutions: Operations – Shared Services for a Quality Assurance Consultant to be based in Cape Town / Johannesburg. Job Purpose - The Quality Assurance Consultant monitors and analyses the interactions of agents and customers...

Functieomschrijving Are you looking for a new challenge? Are you tired of working long hours and feeling like you are not making an impact? We believe this Avaya Engineer role was created for you! As an Avaya Engineer, you'll be responsible for the information technology (IT) support of our business. You will provide IT technical support to all teams within the organisation and ensure that they...