Assistant Call Centre Manager jobs in Midrand

Overall, Purpose of the Job: To effectively manage the Call Centre Outbound Recon Sales and Client retention teams. Achieving CCC KPI’s and Targets. Dealing with client complaints/queries and management of staff. Minimum Qualifications and Experience: - Grade 12 - Tertiary qualification or Internal leadership qualification - Relevant experience, and proven track record, in Contact Centre with...

Call Centre Supervisor Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. Duties & Responsibilities Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor is responsible for the effective management of the Call Centre team whose primary objective is to provide exceptional services support to the...

Call Centre Team Leader | Talent Pool MMH251017-3 Join to apply for the Call Centre Team Leader | Talent Pool MMH251017-3 role at Metropolitan Role Purpose Manage and motivate the team in order to deliver an excellent client experience and support the achievement of sales targets. Requirements - Matric (grade 12) certificate (essential). - NQF level 5 qualification approved by FSCA or...

Direct Reporting LineHead: Student Recruitment Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher...

Company Description The Automobile Association of South Africa (AA) is a non-profit organization providing motoring and travel services to individuals and businesses. Since pioneering roadside assistance in South Africa in 1930, the AA has expanded its offerings to include motor-related legal advice, roadworthy tests, and technical investigations. The AA is dedicated to improving motoring safety...

Premier FMCG leads the Fast-Moving Consumer Goods (FMCG) industry with unwavering dedication to excellence and innovation. We are shaping the future of consumer goods and seek a remarkable Call Centre: Agent to join our devoted team. Main Purpose The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Call Centre Agent to join our team and take us from strength-to-strength. The...

Company Description Geotab Africa is a recognised leader in fleet management and vehicle telematics, operating across 21 African countries and as part of Geotab's global network, which has over 5 million subscriptions worldwide. The company offers advanced, scalable hardware and software solutions designed for fleets of all sizes, helping businesses monitor driver behaviour, enhance...

Introduction Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 12 African...

Who are we? - Grade 12/Standard 10/NQF 4 - BCom Degree (Optional) Minimum Experience Required - Minimum 5 years short term insurance experience - Minimum 3 years Claims experience - Minimum 2 years Supervisory/Management experience Reporting and Managing Key Team Deliverables - Monitoring of the daily dashboard to ensure adherence to SL - Monitoring the teams accurate and efficient processing...

Detail : MAIN FUNCTIONS OF THE JOB - Conduct and manage working methods to ensure all clients SLAs are achieved. - Configuration and management of Data Centre monitoring systems - Mapping of current transformers and other power monitoring devices to internalsystems - Verification of data to confirm the correct values are being captured. - Ensure no duplication of data. - Set up virtual sensors...

Job brief Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts. It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services - Debt collection & debt book management — main service offering, using arbitration...

Overall Purpose Of The Job To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve set sales or appointment targets with potential clients. Appointments can be either reconnections, new, upgrades, link ups or relocations. Minimum Qualifications And Experience -...

24/7 Inbound Emergency Call Centre based in Centurion looking for an experienced Call Centre Manager to take full responsibility in managing the operations of the Call Centre. Minimum requirements are:Minimum 10 years in managing a Call Centre (Currently Approximately 35 Staff Members) Background in Insurance and/or Emergency Assist service industry Excellent management and operational...

Structure, Grade & Reporting Job grade/level S4 Business Unit Converged Communication Department Unified Collaboration & Data Networks Position reports to Executive: Business Development Span of Control 0-5 Core Description The Business Development Manager will work with the various BCX Sales Teams to drive new business in Unified Collaboration, focusing on Contact Centre Sales, and also aiding...

Listing reference: cartr_000609 Listing status: Online Position summary Industry:Call Centre IndustryJob category:Call Centre and TelesalesLocation:RosebankContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction- Join the global leader in the telematics industry as the B2B Sales Call Centre Manager and be part of a service-centric organisation focusing on the in-house design,...

Listing reference: track_001418 Listing status: Online Apply by: 30 June 2025 Position summary Job category: Telecommunication and Mobile Systems Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a talented and experienced Operator: National Emergency Control Centre operator to facilitate and coordinate the reporting of...

Overall Purpose of the Job: We are looking for a dynamic Training Specialist to develop and deliver high-impact training programs in a fast-paced environment. If you have a passion for coaching, and driving business results, this is your opportunity to make a difference! Key Responsibilities: - Deliver technical product, sales, objection handling, sales pipeline management training to enhance...

JOB DESCRIPTION - TECHNICAL DISPATCH AGENT LEVEL 2 DEPARTMENT: CCC Customer Contact Centre REPORTS TO: Technical Supervisor BASED IN: Midrand JHB QUALIFICATION & EXPERIENCE: - Grade 12 - Customer Service oriented and experience - Coordinating Schedules & Appointments - Call Centre experience beneficial - Continuous Improvement experience beneficial JOB REQUIREMENTS & OTHER ATTRIBUTES: -...