2nd Line Support Engineer jobs in Milnerton

Overview 1st/2nd Line IT Support Engineer (Remote Cape Town Based) IT Support R18,000/month Full-time, Permanent About Our Client Our client is a UK-based Managed Service Provider with over 14 years of consistent growth, now expanding internationally. They are passionate about delivering outstanding IT services to SMEs across professional services, fintech, and hospitality sectors. With a...

Overview The Tier 2 Helpdesk Engineer is responsible for providing advanced technical support to end-users, resolving complex issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as collaborating with other IT team members to improve service delivery. These roles involve supporting a US...

IT Service Desk Engineer – 2nd Line (Mac Specialist) Our UK-based client is an innovative technology solutions provider specialising in IoT, voice & data, cyber security, IT, cloud, and mobile services. They pride themselves on their responsive support, deep technical expertise, and people-first approach. Due to continued growth, they’re looking for an experienced IT Service Desk Engineer – 2nd...

Leading Client in the Technology Industry requires a Senior Server Support Engineer to provide 2nd line support within the server management, end user computing layer and support layer. Responsibilities - Assist with escalations from 1st line support engineers - Provide 2nd line data centre support at the server infrastructure level - Escalate to 3rd line timeously to maintain SLA commitments,...

Job Description: Tier 2 Helpdesk Engineer - Remote Position Overview: The Tier 2 Helpdesk Engineer is responsible for providing advanced technical support to end-users, resolving complex issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as collaborating with other IT team members to...

Key purpose of the role This role is to address all day to day IT related issues and manage IT support by 3rd party service providers.Key outputs/accountabilityProvide 2nd line technical support queries professionally and efficiently, maintaining a high degree of employee service.Assist with 1st line technical support queries for when the work load when required.Ensure that ticket resolutions...

2nd Line Engineer (24/7) – Bluecube Technology Solutions (Ekco) Location: Cape Town, South Africa Employment type: Full‑time Seniority level: Mid‑Senior level As a 2nd Line Engineer on the 24×7 Service Desk, you will be the technical support backbone of our Service Desk team. Working from our Cape Town offices and reporting to the 24x7 Manager, you will own and drive complex issues through to...

Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...

About EkcoFounded in Ekco is now one of the fastest growing cloud solution providers in EuropeWe specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and backWe have over highly talented and supportive colleagues (and...

We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, resolving service desk cases and escalating when...

Job title : ISP 2nd Line Network Engineer Job Location : Western Cape, Cape TownDeadline : December 01, 2025Quick Recommended Links - Jobs by Location - Job by industries - eNetworks a division of Datacentrix is looking for an ISP 2nd Line Network Engineer to be based at our Cape Town offices and will be responsible for being the single point of contact for the customer, for all supported...

Global Recruiter | Business Developer | Management Our UK-based client is an innovative technology solutions provider specialising in IoT, voice & data, cyber security, IT, cloud, and mobile services. They pride themselves on their responsive support, deep technical expertise, and people-first approach. Due to continued growth, they’re looking for an experienced 2nd Line IT Service Desk...

Have you been working for a minimum of two years in an IT support role within a business and are looking for your next challenge? Do you have a passion for problem solving and enjoy troubleshooting? Have you studied ICT at school, college or university and you are keen to continue your career progression within the IT industry. Well, if this is you, we have the perfect opportunity. We are...

Overview 1st/2nd Line IT Support Engineer (Remote Cape Town Based) IT Support R18,000/month Full-time, Permanent About Our Client Our client is a UK-based Managed Service Provider with over 14 years of consistent growth, now expanding internationally. They are passionate about delivering outstanding IT services to SMEs across professional services, fintech, and hospitality sectors. With a...

Overview 1st/2nd Line IT Support Engineer (Remote Cape Town Based) IT Support R18,000/month Full-time, Permanent About Our Client Our client is a UK-based Managed Service Provider with over 14 years of consistent growth, now expanding internationally. They are passionate about delivering outstanding IT services to SMEs across professional services, fintech, and hospitality sectors. With a...

IT Service Desk Engineer – 2nd Line (Mac Specialist) Our UK-based client is an innovative technology solutions provider specialising in IoT, voice & data, cyber security, IT, cloud, and mobile services. They pride themselves on their responsive support, deep technical expertise, and people-first approach. Due to continued growth, they’re looking for an experienced IT Service Desk Engineer – 2nd...

Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40kR60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...

IT Service Desk Engineer – 2nd Line (Mac Specialist) Our UK-based client is an innovative technology solutions provider specialising in IoT, voice & data, cyber security, IT, cloud, and mobile services. They pride themselves on their responsive support, deep technical expertise, and people-first approach. Due to continued growth, they’re looking for an experienced IT Service Desk Engineer – 2nd...

Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40k-R60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...

Job Title: 3rd Line Support Engineer (Remote) Salary: R30 000.00 - R31 000.00 per month About the Company: Join a rapidly growing Professional Managed Services Provider delivering proactive and on-demand IT support services, cutting-edge technology solutions, and expert project management & consultancy. The company also specialises in Cyber Security testing, prevention, and certification...